Service Administrator - Glasgow, United Kingdom - Scot JCB Group

Scot JCB Group

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen for a skilled Administrator to join our Central Invoicing team in Glasgow. This role involves working closely with our Service Supervisors and Managers, therefore strong communication skills are essential.

Hours - 8.30am - 5pm, Monday to Friday, based at our Dennistoun office

Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.

Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years.

We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire.

Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Key role responsibilities include:

Supporting our Service Supervisors
Invoicing retail and internal jobs
Supporting the warranty team
Processing thorough examination certificates
Updating of JCB LiveLink system
Contacting customers for order numbers
Building relationships with customers
Outbound calling to our customers
Involvement in project work
Other administration tasks as required
Relevant admin experience
Experience within the plant industry, car industry or similar
Excellent communication skills
The ability to prioritise tasks and work well in a fastpaced environment
A good understanding of the importance of excellent customer service and building rapport with customers
Great attention to detail
A flexible, positive and outgoing approach to work
A friendly and approachable manner and be able to assist engineers, managers, and customers
The ability to embrace new systems