Progress Coach - Egham, United Kingdom - Study Group
Description
Contract type:
Full Time (37.5 hours per week) - Fixed Term (30/04/2025)
Location:
Egham, Royal Holloway International Study Centre
Salary:
up to £26000 per annum
JOB OVERVIEW
The objective of this role is to provide progression support and advice to students in the International Study Centre which is a critical component of ensuring their success and satisfaction in their academic journey.
ABOUT THE ROLE
- Support students to maximise their chances of automatically progressing to the degree course of their choice whilst ensuring the best possible student experience and achievement.
- Gather student information from Personal Tutors on a weekly basis to establish ways of supporting students.
- Meet with allocated Subject Heads and Progression Management team to discuss students at risk of not automatically progressing, students with poor attendance and any students who may require additional support through attendance, behavioural, welfare and fitness to study issues.
- Meet with students who have poor attendance at Levels 1, 2 and in some cases Level 3 liaising with Progression & Transition Manager.
- Monitor RPAG data when released and meet with students who are at risk of not automatically progressing.
- Identify key trends and patterns from student data, attendance and actively feed data into Senior Leadership, Progression Management meetings and other Centreled meetings.
- Communicate with nonprogressed students as directed by Progression & Transition Manager.
- Support Student Experience & Transition Officer in organising events e.g. university activities, faculty fairs, transition events, guest lectures and workshops for student development.
- Support Student Experience and Transition Officer to formalise and organise Student Rep training, ensuring a bank of students is available as and when required.
- Support effective interaction with Alumni, facilitating the involvement of students.
- Support Progression & Transition Manager in communicating and inviting University partners to include Support Services, Partnership Tutors and progressed students to Induction periods.
- Support late registration of students.
- Support Student Experience & Transition Officer in organising social activities and studentled activities.
ABOUT YOU
- Level 4 Qualification (desirable)
- Experience and knowledge of providing academic and/or pastoral support to international/ ESL students.
- Experience in building builds strong working relationships with internal and external colleagues.
- Experience in using data and reporting systems
- Experience in being able to time manage with the ability to prioritise work, forwardthinking, and plan.
- Experience in being flexible and working to tight deadlines
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.
With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed.
Our global network of offices and university partnerships ensure that students receive the best educational services available.Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes.
- Criminal Background Check (countryspecific), x2 References, ID and Right to Work checks as well as Education Verification.
We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.
We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.dF8rUSMGor
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