IT & Systems Support Assistant - Carlisle, United Kingdom - Dodd & Co Services Limited

Dodd & Co Services Limited

Verified Company

Carlisle, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LOCATION:
CARLISLE AND/OR PENRITH

Dodd & Co a progressive UK firm of accountants and business advisers, is seeking an enthusiastic individual with a keen interest in IT to assist in providing IT and systems support to our
a team of over 200, working from our offices in Carlisle and Penrith.**You will be involved in a variety of duties including:

Directing unresolved issues to the next level of support where appropriate.
Carrying out general, routine maintenance of peripheral equipment such as printers and meeting room equipment.
Monitoring the stock level of IT equipment and consumables and ordering more when required.
Maintaining an IT asset register.
Managing the booking out of portable IT equipment.
Demonstrate a good working knowledge of computer systems and mobile devices.
Have excellent listening, verbal and written communication skills.
Possess strong organisational skills and the ability to prioritise tasks according to the needs of the business.
Be selfmotivated and able to work on their own initiative.
Have an eagerness to learn new systems and
Have a passion for problem solving and customer service.

Experience of working in a helpdesk or similar customer support role is not essential. Working closely with our IT & Systems team, you will be provided with full training and support.

Based in Carlisle and/or Penrith there will be a regular need to travel between offices.

**Applications may close early with a sufficient number of applicants.