Head of Customer Service Centre - Newcastle-upon-Tyne

+The purpose of the role is to be responsible and accountable for the safe and efficient operation of the engineering workshop.Manage employees to organise and control workload and requirements. · Check that paperwork produced for each job including time sheets and job cards are ...

Can you lead large, multi-site customer contact operations and ensure customers receive a consistently high-quality service across every channel – from phone and email to social media and digital channels? · ...

We are currently recruiting a Customer Service Supervisor to join a growing team supporting the personal lending division of a major UK high street bank. · This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everyt ...

We are seeking an experienced Microsoft Dynamics 365 Functional Consultant to join our growing consultancy team. · This role focuses on Customer Service and Contact Centre solutions, · supporting a diverse portfolio of clients — including public sector and local council organisat ...

Lead quality improvement across the Vehicle Services Directorate. · Drive quality improvement and meet standards. · ...

We are looking for a Senior Quality Lead to drive quality improvement across our Vehicle Services Directorate. You will lead a team of Technical Quality Leads and manage quality systems to ensure standards are met. ...

About Binkil is the UK's fastest-growing subscription bin cleaning service trusted by over 10,000 households. · ...

The Valuation Office Agency (VOA) are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touchin ...

We are looking for a Customer Service Advisor to help people who visit, live and work in Northumberland. The role requires enthusiasm and passion for helping others. · The ideal candidate will be able to strike up a rapport with people and gain their trust. · The customer service ...

We are looking for a Customer Service Advisor to work in our contact centre based at County Hall in Morpeth. · ...

We are looking to recruit a number of technicians to add to our 7 strong Technician team. · Perform vehicle maintenance and repairs according to established guidelines and procedures · Diagnose and troubleshoot mechanical issues with vehicles · ...

We are looking for a Customer Service Team Supervisor to join our Contact Centre team in Newcastle. · This is a 37.5-hour per week role, based on site at the Newcastle Contact Centre. · ...

We are seeking Customer Service Representatives for a 6 month period working in our contact centre servicing a well known high street bank. · Providing excellent customer service to customers · ...

We're a company of innovators who think big and achieve bigger Our people are crucial to the continuing success of our company. · As part of the role, you'll be required to go through National Security Vetting clearances (SC and BPSS). The process of you gaining clearances will b ...

This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. · Lead day to day customer service operations to hit service, quality, and productivity targets · Coach and develop Team Leaders and frontline teams · Use real ...

We are seeking an experienced Team Lead – Patient Help & Support Centre to lead and inspire our team of Patient Support Specialists in delivering high-quality support to patients. This role requires strong people-management capability, leadership skills, and empathy. · ...

Continue your engineering leadership career progression with Black & White Engineering at our head office in Newcastle. · ...

We are looking for an experienced and passionate Customer Service Supervisor to join our team at the Newcastle Contact Centre. · In this role, you'll lead a team of 10+ colleagues to provide exceptional service to customers of a major UK high street bank. · ...

We are recruiting Customer Service Agents to support a major UK high-street banking programme within a busy contact centre environment. · This role focuses on handling inbound customer enquiries related to personal loan applications and refinancing, · while delivering a consisten ...

We are excited to invite applications from healthcare professionals who are interested in the challenge of a developing role in a specialist service. · Undertake highly specialised passenger assessments which will include child car seat and car safety assessments. · Assess user s ...