HR Systems and Process Improvement Consultant - Heathrow, United Kingdom - British Airways
Description
A career without limits
As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
As a Systems and Process Improvement Consultant, you will be aligned to our recruitment systems, and you will collaborate closely with System Owners and our wider recruitment and operational teams to bring the People Strategy to life.
Ensuring our recruitment systems deliver the best they can to support our front line recruiters in the varied and huge volume recruitment they deliver.
Our small and friendly team play a key role in enabling delivery of the people vision through technology. If you're eager to work within a dynamic team and make a significant impact.What you'll do:
- Support product owner on planning and project management of small, medium, and largescale changes to the recruitment systems both eArcu and Ref-Z (Internal BA owned system)
- Translate business systems requirements into IT deliverables for our IT partners to implement
- Seek opportunities to develop and improve recruitment systems and processes.
- Create and update system processes, procedures, and support documentation for any changes to recruitment systems and collaborate with stakeholders on any training required.
- Partner with our Recruitment System Product Owner, external ATS provider, Internal IT teams and wider People directorate to ensure alignment and knowledge transfer
- Monitor and troubleshoot recruitment systems issues, resolving technical problems, and providing ongoing support to users.
What you'll bring to British Airways:
If you possess the following skills and capabilities this role will align to you:
- Technologically Minded: You have a keen interest in systems and process mapping. You are a confident user of Microsoft Applications, and any basic coding skills would be a bonus.
- Natural Problem Solver: You're naturally curious and excel at translating business requirements into effective system and process solutions. Your keen attention to detail, combined with strong numeric skills, ensures precision in tasks and data analysis.
- Complex Issue and
Project Management:
You have a proven ability to thrive under pressure, quickly grasp and handle complex issues, and deliver successful outcomes.
You also have practical expertise in project control and planning techniques, with a continuous improvement mindset.- Communication and Influencing: As a selfstarter, you possess strong communication skills and welldeveloped influencing abilities, which are invaluable for effective stakeholder management.
Your experience:
The following qualifications and experience are desirable, although we always champion the potential for growth and development in every team member:
- Proficiency in using HR Systems and experience in taking business requirements and translating them into IT deliverables.
- Experience of working with systems and/or systems management.
- Familiarity with Continuous Improvement methodologies, such as Lean.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.
At British airways you'll have the chance to take on new challenges and move forward in a way that feels right for you.
We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don't expect our people to either.Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work.
Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
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