Operations Administrator - Belfast, United Kingdom - Radius Payment Solutions Ltd

Radius Payment Solutions Ltd
Radius Payment Solutions Ltd
Verified Company
Belfast, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job Title:
Operations Administrator

Please note - we are unable to offer remote/hybrid working or sponsorship for this position

Location:
Waters Edge, Clarendon Dock, Belfast BT1 3BH


Working Hours:
Monday to Friday, 9am - 5:30pm (37.5 hours)


Job Purpose


The main focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success of our rapidly growing Telecoms Solution.


Your responsibilities day to day will be

  • Ensuring all orders are kept fully updated with accurate notes on our CRM system
  • Accurate and timely processing of customer orders in line with our own SLAs and customer requirements
  • Efficiently monitor and selfmanage work flows internally and with third parties
  • Liaise with carriers, networks and suppliers to ensure any delays or issues are quickly identified and resolved

Skills needed for this role

  • The ability to prioritise tasks, with strong organisational and time management skills
  • Able to adapt and succeed in a fast paced, changing environment
  • Excellent attention to detail
  • Strong communication skills, with the ability to communicate at all levels
  • The ability to multitask and work comfortably under pressure
  • Committed team player, who is also motivated by individual tasks

Benefits include.

  • 24 days holiday plus bank holidays (increasing with each year of service to 25 days)
  • 20 weeks full pay whilst on maternity leave / 2 weeks paid paternity leave
  • Company sick pay, life assurance and pension
  • Excellent training and coaching as well as fantastic opportunities for ongoing development and progression
  • Friendly and supportive team working environment that encourages opportunities for selfdevelopment
  • Monthly dress down days for charities chosen by our employees
- .and much more


Still curious?
Customer service advisor, Account Manager, Key Accounts Manager, Client Support, Account Management, Client Retentions Advisor, Senior Account Manager, SEO Account Manager, Telecoms, Telecommunications, Account Manager, Sales, Provisioning Executive, Customer Support,


Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Cycle to work scheme
  • Referral programme
  • Sick pay
  • Wellness programme

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Commission pay
  • Performance bonus

Work Location:
One location


Reference ID:
Operations Administrator
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