Complaints and Sales Quality Assurance Lead - Stroud

This role involves assessing performance of customer led interactions and industry core tasks across Complaints and Sales teams to ensure positive experience for customers. · The Quality Assurance Lead will complete targeted quality checks for agents, provide feedback on quality ...

We are looking for a Quality Assurance Lead to assess the performance of our Complaints and Sales teams. · ...

As a Quality Assurance Lead you will assess the performance of both customer led interactions and industry core tasks across the Complaints and Sales teams. · To complete a targeted number of quality checks for our Complaints and Sales agents · To feedback to our agents on their ...

As Quality Assurance Lead you will assess performance of customer led interactions industry core tasks across Complaints Sales teams ensuring people create positive experience for customers complete work compliantly drive first contact resolution. · ...

We are seeking a Quality Assurance Lead to assess the performance of customer led interactions and industry core tasks across the Complaints and Sales teams. · ...

This is a challenging and rewarding role that requires strong analytical skills, attention to detail, and effective communication abilities. · ...

The Industry Operations department is responsible for ensuring a high standard of data integrity across all industry databases and our internal systems. · This role will cover a variety of processes, systems and industry regulations. · You will assess the performance of both indu ...

+We re partnering with a specialist organisation in the international education and skills recognition sector to appoint a QA Lead Engineer to shape and lead their testing capability. · ...

We're partnering with a specialist organisation in the international education and skills recognition sector to appoint a QA Lead Engineer to shape and lead their testing capability. · ...

We're looking for a Security Assurance Lead to support a programme focused on ensuring robust security controls, compliance, and risk management across systems and processes. · This position is ideal for security professionals with SC clearance seeking a hybrid working arrangemen ...

We're partnering with a specialist organisation in the international education and skills recognition sector to appoint a QA Lead Engineer to shape and lead their testing capability. · This is a great opportunity for someone who enjoys hands‑on testing, wants to introduce and gro ...

We are looking for a Security Assurance Lead to support a programme focused on ensuring robust security controls. · Proven experience in security assurance, risk management or related field. · Knowledge of security standards frameworks best practices. · ...

This is a fantastic opportunity to establish a new capability within our Digital Products team. You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, which ensure our customers have a great experience using ou ...

· Requirements · Must have: · - Strong working knowledge of NIST controls and their application to enterprise and government-grade systems - Cloud security architecture expertise, including AWS, Azure, and hybrid architectures - In-depth understanding of cryptographic principles ...

+Job Summary · This is a fantastic opportunity to establish a new capability within our Digital Products team.You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, which ensure our customers have a great exper ...

This is a fantastic opportunity to establish a new capability within our Digital Products team. · You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, · which ensure our customers have a great experience usin ...

This is a fantastic opportunity to establish a new capability within our Digital Products team. You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, which ensure our customers have a great experience using ou ...

This is a fantastic opportunity to establish a new capability within our Digital Products team.You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, · which ensure our customers have a great experience using o ...

We are seeking a Quality Assurance Test Lead with a passion for quality and a proactive mindset to join our fast-paced and evolving environment. · ...

This is a fantastic opportunity to establish a new capability within our Digital Products team. · You will define standards and processes as well as help us to understand best practice and innovative approaches to quality, · which ensure our customers have a great experience usin ...