Hub Coordinator - Hereford, United Kingdom - St Michael's Hospice

St Michael's Hospice
St Michael's Hospice
Verified Company
Hereford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About Us
St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility.

We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension.

We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays.


We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for nearly 40 years.


About the job


With customer satisfaction and patient care at the core of this department, the Hospice at Home team are looking for an organised and self motivated individual to join as Hub Coordinator.

As part of this role your responsibility will be to plan and organise resource allocation for patients eligible for Hospice at Home services.

Work within specified systems and processes that delivers a "single point of access" for all Hospice services.

This is a part time position, at 30 hours a week, working through shift patterns. Shifts will include evenings and weekends e.g.

7.00 am to 3.00 pm, 10.00 am to 6.00pm or 1.00 pm to 9.00 pm, 365 days of the year.

Shifts will be organised in light of service needs.
Job Description and Person SpecificationJob Description


Job Title:
Hub Co-ordinator


Spinal Point Range: 5


Hours:
Part Time 30 hours per week shift working


Department:
Community Services


Location:
St Michael's Hospice, Bartestree


Reports to:
Senior Hub Co-ordinator


Job Purpose:
To plan and organise resource allocation for patients eligible for Hospice at Home services. Work within specified systems and processes that delivers a "single point of access" for all Hospice services.


Responsibility Areas:


Planning

Ensure care is provided through effective rostering of Health Care Assistants and patient allocation for those eligible for Hospice at Home, under the guidance of the Senior Nurse.

Ensure accurate and appropriate information is gathered in readiness for the admission to the inpatient unit.


Care Provision
Process all single point of access referrals, coordinating with the wider hospice services.

Follow processes and procedures to maintain high standards of care delivery and a safe working environment.


In the absence of a senior nurse, receive basic information to start the process of a Continuing Health Care Fast Track (CHCFT).

Identify any issues relating to Community Services and escalate to Senior Hub Co-ordinator.


Contribute to collaborative working with all hospice services to ensure systems and processes are embedded across the clinical areas which support seamless entry and exit to our services.


Communication
Liaise with other team members (e.g. Senior Hub Nurse, Healthcare Assistant).

Liaise with internal and external healthcare professionals to ensure seamless care for patients/relatives referred to hospice services.

Undertake sensitive conversations to both the patient and relatives over the telephone utilising varied communication skills.

Provide a low level of emotional/psychological support to pre and post bereaved relatives.

Ensure the SBAR handover tool is uploaded onto appropriate documents at the end of every shift


Job Types:
Part-time, Permanent


Salary:
£22,873.00 per year

Expected hours: 30 per week


Benefits:


  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Free parking
  • Health & wellbeing programme
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Work Location:
In person
More jobs from St Michael's Hospice
See all jobs of St Michael's Hospice