Student Retention Officer - London
Only for registered members London, United Kingdom
1 month ago
Job summary
You will be responsible for maintaining strong relationships with students, identifying barriers to learning, and supporting them to overcome these challenges.
Responsibilities
- Build strong relationships with students through face-to-face meetings, phone calls, and other communication methods
- Proactively identify student issues and work on them until resolved, creating tailored support plans
- Develop a deep understanding of faculty rules, regulations, and the institutional support offer to guide students effectively
- Assist with operational data collection and help improve KPI performance
- Adapt to a fast-paced operational environment and support your team as needed
- Contribute to a culture of continuous improvement and innovation
Job description
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