Client Advisors - London, United Kingdom - Moncler

Moncler

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Moncler is currently looking for a Full Time Client Advisor to join our team at Harrods London on a fixed term contract (May to August 2023).

Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand's values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and tasks:

Ensures a unique client experience, creating a longlasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
Achieves excellent selling performances and results;
Implements and maintains company's visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
Actively cooperates during preparation and execution of inventories;
Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:

Previous experience in sales associates or Client Advisors roles;
Experience in structured fashion luxury/retail companies is a plus;
Previous international experience both in professional and nonprofessional contexts;
Passion for retail, client service and luxury fashion;
Excellent understanding of the luxury sector and product sensitivity;
Strong communication skills;
Willingness evolve in the organization, willingness to relocate is a plus;
Fluency & sophistication in English and another language is a plus;
Digitally aware and open to new ways of working;
Ability to work in a fastpaced, changing environment