Collections Advisor - Glasgow, United Kingdom - CBC Resourcing Solutions

CBC Resourcing Solutions
CBC Resourcing Solutions
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
12 month Fixed Term Contract - potential for full time.

Our client is a long-established provider of business lending solutions, and part of a highly respected UK banking organisation


They currently need a new collections advisor to join the team to undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly and effectively and in a timely manner to maximise recoveries and minimiselosses on each case.


Working as part of the Collections team based in their Glasgow office, the ideal team member doesn't need to be an experienced Collector, although experience would be very beneficial.

Instead, you need to be customer service focussed with excellent communicationand problem-solving skills and possess a great attitude and a strong desire to learn.

Key responsibilities

Collection of overdue accounts as agreed with the Collections Manager
Ensure that arrears are kept below budgeted maximums.
Advising and providing regular updates to relevant staff of any significant collections case and its progress
Maintaining up to date records and allocation of monies
Administration of direct debits and preparing arrears reports
Liaise with insurance companies, repossession agents, legal representation and sales representatives
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