Rent Arrears Recovery Officer - London, United Kingdom - Business Smart Solutions

Business Smart Solutions
Business Smart Solutions
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Rate:
£23.00 per hour (umbrella)


Term:3 months initially


Hours per week: 36


Location:
Hybrid

This position is currently HYBRID working, Based in Kingston (1 day a week required in the office). This role is for a minimum of 3 months with the possibility of extension.

  • To ensure the collection of rent arrears for Landlord and Nonlandlord debts, through early intervention with an emphasis on personal contact with tenants.
  • To prevent rent arrears from escalating in line with the Council's rent collection policies and procedures in an effort to prevent serious debt and homelessness
  • To identify where tenants may be experiencing difficulty in meeting their commitment to pay rent (and other such bills as council tax) and be able to provide debt counseling, and advice or referral to the Financial Inclusion Team.
  • To refer tenants to internal and external support agencies, where appropriate, to ensure that the tenancy can be sustained and the tenant is supported throughout.
  • Responsible for monitoring rent accounts on an ongoing basis, in order to identify cases that require further enforcement action, particularly in relation to tenants with court orders, or who have introductory tenancies.

Requirements:


  • A minimum of 2 years collecting Local Authority debts (e.g. rent arrears / garage/service charges council tax / business rates etc).
  • At least 2 years experience of working for a Local Authority
  • Experience of working as a Housing Officer / Rent Recovery Officer

Pre-Compliance Checks for Successful Applicants:

At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS).


This includes:
-
Identity Verification: Confirming the authenticity of your identity documents.
-
Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement).
-
Right to Work Verification: Ensuring you have the legal right to work in the UK.
-
Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions.


These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors.

While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process.


Job Types:
Full-time, Temporary contract


Salary:
£23.00 per hour

Expected hours: 36 per week


Schedule:

  • Monday to Friday

Application question(s):

  • Do you have a minimum of 2 years collecting Local Authority debts (e.g. rent arrears / garage/service charges council tax / business rates etc)?
  • Do you have experience of working as a Housing Officer / Rent Recovery Officer?

Experience:

Local Government: 3 years (required)


Work Location:
In person
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