Assistant Housing Officer - Leicestershire, United Kingdom - Eden Brown

Eden Brown

Verified Company

Leicestershire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A role of
Assistant Housing Officer has come up with
Charnwood Borough Council for a duration of
3 months ongoing assignment.

Pay -
£14.32/hr Umbrella
Address -
Southfield Rd, Loughborough LE11 2TX.

Job Purpose:

To assist the Allocations and Lettings Team in the smooth running of the Councils Housing Allocations Service and Choice Based Lettings scheme.
To assess the needs of housing applicants according to the Council's policies and procedures.
To deliver an effective and appropriate service to all service users, fairly and without discrimination.

Main Duties and Responsibilities:

To assist with the advertising of vacant Council and Registered Provider properties and the shortlisting of applicants. To record all refusals of offers, updating IT systems and files accordingly and monitoring outcomes.
To deal with enquiries and to advise clients regarding the housing register, transfer, and allocations processes, by telephone and face to face. To refer clients to Housing Officers where necessary.
To liaise with partner agencies and Registered Providers.
To provide support to the Housing Needs Team.
To assist the Lettings Officers in compiling, monitoring and reporting service performance indicators and customer service standards.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.