Food & Beverage Supervisor - Ashford, United Kingdom - Ashford International Hotel & Spa

Ashford International Hotel & Spa
Ashford International Hotel & Spa
Verified Company
Ashford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Ref:
QHC13136


Branch:
Ashford International Hotel Spa


Location:
Ashford International Hotel Spa


Salary/Benefits:
£12.15 per hour, excellent benefits, live in accommodation available


Contract type:
Permanent


Hours:
Full Time


Shift pattern:
early and late shifts on a rota basis 5 days out of 7


Hours per week:40 hour per week


Posted date:10/04/2024


Closing date:12/05/2024

**_
Are you passionate about food and providing an outstanding customer experience?_**
_ Do you thrive in a fast-paced role where 2 days are never the same?_


As a Food Beverage Supervisor, you will support the FB Management team with the day to day running of the FB outlets across the hotel.? Supervising the service of food, wine and other beverages and providing guests with a great experience.


What will I do?

  • Preparation of the FB outlets for service, following company standards and procedures
  • Knowledgeable about food drink content to be able to advise guests when they are placing orders
  • Provide a friendly, courteous and discreet service
  • Supervision of food, wine beverages
  • Ensure staffing levels to accommodate requirements
  • Deal with any issues and complaints which may arise
  • Support with stock taking, ordering and maintenance of equipment
  • Deputise for FB Management team in their absence

Is this the role for me?

  • Previous experience in an FB role, Meetings Events, Banqueting, etc.
  • Relevant qualifications in either food service management, hospitality management
  • Supervisory/Management experience
  • Up to date knowledge of FB trends and best practice
  • Good knowledge of wines spirits
  • Passionate about good quality food and providing an outstanding guest experience

Why The QHotels Collection?

  • Family and Friends discounts in hotels across The QHotels Collection
  • Free onsite parking
  • Various Employee celebratory days throughout the year
  • Support with training professional qualifications, including course fees
  • Carve out your own career path with The QHotels Collection as there will be progression career development opportunities across our hotel portfolio
  • Internal talent exchange network
  • Access to an Employee Assistance Programme, 24/7, 365 days a year

The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

"Enjoy your stay" "Can I help you with anything else" We're all like that here - friendly, passionate and we care about our customers. It's what we do and what our customers want. We're natural about our service and react to our customers, they inspire us to succeed.

We're not just about business; we also have superb leisure and spa facilities and welcome all customers. Our property is furnished vibrantly and contemporarily which reflects our team


Our team is 160 strong but has a real family feel about it and we enjoy socialising outside of work with each other.

Don't get us wrong, it's busy here and we work hard but we still find time to laugh as we work.

179 bedrooms and 19 conference rooms are no small task, but we rise to the challenge. Our managers are great, experienced and treat us as individuals.


We're proud to hold Gold for Venue Verdict and consistently deliver great results, our Customer Feedback is strong, AA has given us 81% and we also hold Gold for Green Tourism.


A lot of our people join us whilst they are at school, college or university, some stay and some go as they move on in life.

What's great though is some stay for a long time and build a career, we grow our own and career development is really supported.

Remember it's not always just a job for now.


Anyway, what would be really good is that you come and visit us and see what we are really like.

You're promised a warm friendly welcome, a cosy and luxurious bedroom to stay in, great food and drink and not to forget the best service in Kent.

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