Customer Service/administrator - Bishop's Stortford, United Kingdom - Mosaic Recruitment Ltd.,
Description
Are you a self-motivated person who enjoys working with customers, with great attention to detail and high accuracy? Do you want to be mentored in a role with ongoing support and career opportunities?A fantastic opportunity has arisen to work with one of our corporate clients in Bishops Stortford with lots of scope for progression and support with ongoing training in the leasing market
We're seeking an Administration executive to join our talented, friendly Administration team.
The role is both customer service and administrative based within our various Admin teams
The role
Our suppliers require a high level of service and support.
Our Admin team are responsible for paying out of the new business deals and dealing with suppliers' general enquiries.
Key High-Level Responsibilities:
- Payout and validation of finance deals and all queries associated with this on our inhouse system
- Working to set KPI's and processes to complete due diligence checks
- Prioritising workload to meet set service level agreements
- Liaising with supplier and customers in a professional manner
- Weekly updates and chasing with suppliers
- Detailed responsibilities will include:
- Ensuring completed finance documents received from our suppliers are ready for payment
- Liaising with Head Office to ensure new agreements are processed in a timely manner
- Resolution of document queries
- Reschedule of existing agreements
- Phone Calls from suppliers/sales
- General enquiries/general adhoc duties
- Commissions queries
- Change of DDM / terms of lease queries
- Scanning and sending files
- Liaising with suppliers and sales to resolve any queries relating to finance documents
- Updating internal system
- Full job training and support
- Support to develop your knowledge of the technology leasing market
- Mentorship from an experienced manager
- Opportunities to progress your career lateral moves available as well as
- £19,000- £20,000 p.a depending on experience
- 9.00am5.00pm Monday-Friday 37.5 Hours with a half hour lunch
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