Bookings Co-ordinator - Cambridge, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Are you interested in providing a valuable support service for the trust's clinical teams? Here at Temporary Staffing Services (TSS) we help the trust provide staff for short term postings to cover areas of need for a variety of purposes and environments.

We work closely with the teams to ensure we provide the right staff for the job and in doing so ensure continuity and safe practice in all our clinical services.


TSS have a bank of workers that provide the flexibility to meet the changing needs of clinical services across Cambridgeshire,and your role as a Bookings Co-ordinator will be to link the worker with the clinical service, booking people into shifts that come up using our IT Systems, liaising with Managers when shifts are needed, and continually ensuring that our workforce is utilised to maximum efficiency in order to reduce Agency spend across the trust.


The Booking Co-ordinator role is currently working from home with a view to a mixture of both home and office based in future.


We will provide you with the training and support required to upskill you in different areas of the team which will provide the flexibility in skills we ask of our workers.

You will work closely with the Payroll Coordinator, Compliance Team and Operational Lead, who will lead the team day to day in the office, whilst supporting the Clinical Lead in highlighting areas of concern or pressure for staff so that the Trust can be made aware.


TSS provide a critical service in supporting all areas of the Trust, and as a result the team are proud of the direct Impact they have and want to welcome you to this service and team.

So, if you want to have a direct impact on the services within CPFT then get in touch.


Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.


Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.

These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.

  • To deal efficiently with telephone calls, record incoming messages and relay to staff.
  • To liaise with ward managers and staff on requirements for temporary staffing, in sometimes difficult situations where tact or skills of persuasion are required.
  • Using Health Roster and Bank Staff, manage the placement of bank workers, ensuring optimum number of shifts covered.
  • To ensure all bank resources are maximised to keep external supplier usage to a minimum.
  • To communicate effectively with ward managers and staff on status of requests.
  • To liaise with external agencies to source suitable cover.
  • To collect statistical information required for inputting onto databases as appropriate, or recording as required.
  • To demonstrate good levels of concentration and ability to cope in an office with some unpredictability in working patterns.

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