Sales Administrator - Cirencester, United Kingdom - PROKURA

Description

Here at Prokura, we are proud to have a team of dedicated and talented individuals who are passionate about the work they do.

Our team is comprised of experienced professionals from a variety of backgrounds. Whether it's developing innovative products or providing top-notch account management, we strive to deliver the best for our customers.

We're a specialist supplier of fasteners, fixings and slotted channel products.

We are _the_ experts in procurement of these products - hence our name change from _Cotswold Fasteners_ to _Prokura_.

Our premise is simple - we source, supply and manufacture high quality building services products.

We understand that the products we supply are essential to your business so we ensure they are consistently available and supply them efficiently and sustainably at the best price.

With an enviable reputation for range, stock holding, quality and value, backed-up with a real can-do attitude, Prokura has served countless customers from its Gloucestershire headquarters for nearly 50 years.

Job description

The Opportunity of Sales Support is for someone that likes to satisfy customer requirements, establish rapport with professional business practice that builds ongoing customer lifetime value.

• The position is largely a reactive role, providing time support to customer requirements, supporting the development team's admin tasks and will include activities that bring value to the customer and increase lifetime value.
• The job holder's primary activity is to respond swiftly with quotation and order entry, provide product and delivery query support and solutions, proactively promote the Prokura online ordering portal.
• The Job Holder will be involved in sales retention activities, product promotions, back order management and reporting tasks

Responsibilities
-
Customer Service_

• Initiate and maintain ongoing trusting customer relationships
• Customer Retention
• Completing Upselling and Cross Selling Initiatives
• Keeping Customers updated with New Product/Service Offerings
• Quotation and Order Entry
• Telephone Communications
• Web Order Portal Support
• Delivery Query Support

-
Administration_


Job Types:
Part-time, Fixed term contract

Contract length: 6 months

Part-time hours: 22.5 per week


Salary:
£14,625.00 per year


Benefits:

• Cycle to work scheme
• Onsite parking
• Sick pay

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Cirencester: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales administration: 3 years (preferred)

- administration: 3 years (preferred)


Work Location:
In person

Expected start date: 01/09/2023