Corporate Receptionist - Hemel Hempstead, United Kingdom - Guarding UK

Guarding UK
Guarding UK
Verified Company
Hemel Hempstead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job title - Corporate Receptionist

Location - Hemel Hempstead

Job type - Full time

Hours - Monday - Friday, 08:00 -15:00/16:00

Salary - Annual Salary £22k-25k

Job ID: 524

Closing Date: 14/07/2023


RUK
**_

Building Brilliant First Impressions_**Reception UK is an established reception and concierge service, and our people believe first impressions count and we take great pride in being known for our attention to details and service excellence.

Our vision is to create a reception/concierge service that's unique, bespoke and tailored to our clients' requirements with a focus on superb customer service.


The Receptionist is responsible for the quality of the service provided, ensuring that they create a positive impression of all organisations.

They are required to prioritise their own day to day work and will refer complex problems or queries to their Line Manager or appropriate colleague.


Daily Duties Include:

  • Meet and greet all visitors to the building (colleagues, managers, tenants, landlord representatives and members of the public), providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate facilities or staff member as required.
  • Answering all incoming telephone calls, providing initial information ensuring all callers are provided with relevant details.
  • Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference not clear, take messages and provide a follow up.
  • Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
  • Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date
  • Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area
  • Assist security with key registering, recording incidents and any additional reporting required including police liaison when necessary
  • The importance of a
    firm but diplomatic relationship with tenants at all levels is needed.
  • The receptionist will be the first point of contact for the tenant's visitors, ensuring that tenant procedures for visitors is adhered to as required.

Individual requirements:

  • Experience as a receptionist or in customer service
  • Professional presented, selfconfident and smartly dressed at all times
  • Good health and safety knowledge
  • Understands the importance of, and has great, attention to detail
  • Good intermediate computer literacy
  • Good oral and written English with the ability to communicate at all levels
  • Able to remain calm and effectively manage and respond to difficult people or situations
Administration

The receptionist will assist the Building Manager with administration duties such as, but not limited to:

  • Record keeping
  • Report writing
  • Park Life App administration
  • Updating essential building documents
  • Other duties as required.

Employee Benefits

  • GUK pride ourselves in offering benefits that promote health and wellbeing._
- **Ride to Work Scheme**:

  • Employee Assistance Program:
-
Credit Union:

-
Employee of the Month/Year_
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