Product Head - London, United Kingdom - Ebury
Description
Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi.
We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Join a high-performing team in a key leadership role.
As a product-led organisation, Product at Ebury drives strategy for the business, and as Product Head - Operations you will be responsible for ensuring we remain a market-leading Fintech in the areas of transactional processing and automation.
Responsibilities:
You will be responsible for:
- Setting the strategy for Operations product, in alignment with Ebury's vision
- Defining and managing the roadmap for Operations product, including managing prioritisation
- Ownership of Operations product, both new and existing, including discovery, analysis, development, delivery and iteration
- Building and maintaining strong relationships with relevant stakeholders within the business, to successfully deliver against strategy
- Monitoring product performance against OKRs and KPIs, and communicating this to the business in relevant forums
- Work closely with all stakeholders (internal and external) to understand needs, frictions and opportunities to improve engagement and client stickiness
- Adhering to Ebury's product governance framework ensuring team meet key milestones and deliver high quality documentation
- Cultivate a team of high performing Product Owners and Business Analysts that are able to deliver successful product outcomes
Expectations:
You will have:
- A strong understanding of transactional processing, including robotic process automation and workflow design
- An uptodate knowledge of industry trends in your product area, and an interest in maintaining that knowledge
- A relentless focus on the client, and will base decisions on feedback from clients, both internal and external
- Excellent communication skills (verbal and written), with the ability to clearly and effectively articulate your product vision and performance to leadership, business and technical stakeholders and external partners
- Strong analytical skills, with the ability to make decisions based on impact
- Good organisational abilities and strong project management skills
- A minimum of 4 years working in a product role in highgrowth fintech or neobank, or software/service company
- A minimum of 4 years product management experience, including managing people (Product Owners/Product Managers/Business Analysts)
- Evidence of developing and defining product strategy in a fastpaced and dynamic business environment, including development of strategies for process and workflow automation
- Demonstrable experience of thought leadership in process automation
- Evidence of successfully turning product ideas into reality in an agile organisation
- Experience engaging and managing third party vendors
Nice to have:
- Experience working in a highgrowth or scaleenvironment
- Experience leading an Operational transformation programme
About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide.
From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off:
in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including
Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._
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