Shift Supervisor - Deeside, United Kingdom - Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board

Verified Company

Deeside, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role will involve:

Leading the Out of Hours operational team during shift, providing a safe, effective Out of Hours service to the health community in North Wales.

Working without supervision and being responsible for motivating the team.

Monitoring the work levels and staffing levels, at the call centre in the divisional area to ensure that the service meets the WAG National Quality Requirements in the Out of Hours; identifying when extra staff are required, taking into account the safety and welfare of the staff.

Liaising with other shift supervisors across North Wales to ensure work is managed across North Wales.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Using independent judgement the post-holder will be responsible for the daily operational management of The GP Out of Hours operational team during shift.

To liaise with other shift supervisors across North Wales to ensure work is managed across North Wales.

Key aspects of this post include co-coordinating and overseeing the smooth running of the shift, providing a safe, effective Out of Hours Service to the health community in North Wales.

To work without supervision, and being responsible for motivating the team.

To monitor work levels and staffing levels, at the call centre in the divisional area to ensure that the service meets the WAG National Quality

requirements in the Out of Hours; identifying when extra staff are required, taking into account the safety and welfare of the staff.

By Nature of this post, excellent written and communication skills, as well as the ability to prioritise work and meet deadlines are essential.

Working as part of the GP Out of Hours Team, the post holder will be expected to provide call handling cover and support in the absence of colleagues.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.

The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.