Outlet Senior Client Advisor - Bicester, United Kingdom - Moncler

Moncler
Moncler
Verified Company
Bicester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

ROLE MISSION:

Our Client Advisor delivers on stage the Stone Island Customer Experience, striving to achieve excellent results. With passion and authenticity, a Stone Island sales associate welcomes and guides each Client across our values and heritage. The selected salesperson gets to know the Client and advises honestly and genuinely.

As the direct and trusted point of reference in store, the Senior Client Advisor is responsible to build the Stone Island community, by establishing and nurturing a long-lasting relationship with the Client.

Being a senior solid sales professional, mentors sales team and shares skills and knowledge.


ATTITUDES OF SALES REPRESENTATIVES:


  • PASSION BURNER_
Enthusiastic about life, with strong interests, able to transmit emotions

  • EXCELLENCE SEEKER_
Proactive, focused on achieving goals, continuously raising the bar and willing to go beyond client's expectations

  • COMMUNITY BUILDER_
Dedicated to establishing long-lasting relationships with clients as well as acting as a real team player, our salesperson fosters the community around the brand

  • AUTHENTICITY KEEPER_
Trustworthy and genuine sales assistant, honest with his/herself and with others, always acts according to the brand's and his/her own values

  • EXPLORATION LOVER_
Eager to discover, open-minded and curious to learn through experience and from others


RESPONSIBILITIES:


CLIENTELING

  • Collects Client's valuable information throughout the journey
  • Proactively engages in 1to1 activities to nurture the relationships with Clients, with a special focus on VIC

PRODUCT KNOWLEDGE

  • Has strong knowledge of the collection
  • Provides insights on fabrics and products specificities

BUSINESS

  • Drives Sales, achieving individual results and contributing to the team ones
  • Maximises sales opportunity leveraging crossselling

TEAM DEVELOPMENT

  • Mentors and trains sales team sharing knowledge and best practices
OPERATIONS / STOCK MANAGEMENT

  • Supports BOH organisation and procedures implementation as well as replenishment / transfer activities
  • Supports the maintenance of the store's visual merchandising standards
  • May have opening and closing responsibilities.

Schedule:

  • Weekend availability

Work Location:
In person


Reference ID:

SCA FT SI BV
More jobs from Moncler
See all jobs of Moncler