Admissions Team Leader - Whiston, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

Tom O´Connor

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Tom O´Connor

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Description

The Admissions Department is looking for enthusiastic and self-motivated member of staff to ensure the smooth running of the office environment by providing comprehensive, efficient and high quality administrative and leadership services.


This will involve prioritising and organising the day-to-day workload distribution for the Admissions Officers, monitoring of theatre list population and PTL reports, supervise daily time sheets and ensure cross cover working where appropriate.

Interviews to be confirmed.

Please note, this vacancy may close early if sufficient number of applicants have been received.

  • Manage and organise the daytoday activities of a team of Admissions Officers to provide a first class service, ensuring that all work is accurately processed in accordance with relevant Trust policies ensuring all relevant HR policies are adhered to
  • Act as a point of contact within the Team, resolving issues and problems escalated by Team Members ensuring communication links are maintained at all times
  • Print Patient Target Lists weekly in order to manage waiting lists and ensure all available theatre and preop capacity is utilised fully, working collaboratively with Directorate Managers, Consultants, Theatres, Wards and Secretaries to make sure the Team and Department runs effectively at all times. Enter all data accurately on Medway, Opera and paper diaries
  • Attend the List Planning Meetings independently and ensure all actions are carried out and list changes made the same day
  • Independently manage the waiting list initiative activity and additional theatre sessions, ensuring that lists are fully populated and booked in advance. Ensuring all relevant staff are updated and compile Theatre lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week Referral to Treatment Target. Inputting information on to Medway and Opera and paper diaries


St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.


We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.


Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.


Our latest achievements include:


  • Acute Trust of the Year
  • HSJ Awards November 201
  • Trust rates Outstanding by the CQC
  • Inspection August 201
  • Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
  • Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
  • Best place to work in the North West (NHS Staff Survey 2021)
In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas;

  • Standard of care
  • Best place to work
  • Care of patients being the Trust's priority
  • Staff engagement
  • Staff morale
  • Compassionate and inclusive
  • Providing a safe environment for staff

KEY DUTIES

  • Manage and organise the daytoday activities of a team of Admissions Officers to provide a first class service, ensuring that all work is accurately processed in accordance with relevant Trust policies ensuring all relevant HR policies are adhered to
  • Act as a point of contact within the Team, resolving issues and problems escalated by Team Members ensuring communication links are maintained at all times
  • Print Patient Target Lists weekly in order to manage waiting lists and ensure all available theatre and preop capacity is utilised fully, working collaboratively with Directorate Managers, Consultants, Theatres, Wards and Secretaries to make sure the Team and Department runs effectively at all times. Enter all data accurately on Medway, Opera and paper diaries
  • Attend the List Planning Meetings independently and ensure all actions are carried out and list changes made the same day
  • Independently manage the waiting list initiative activity and additional theatre sessions, ensuring that lists are fully populated and booked in advance. Ensuring all relevant staff are updated and compile Theatre lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week Referral to Treatment Target. Inputting information on to Medway and Opera
  • Deal with any problems escalated from Admissions Officers, when patients are requesting to speak to Supervisor/Team Leader. Recognise when these issues should be escalated to a Senior Manager
  • When cancelling lists due to unforeseen circumsta

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