Business Analyst - Derby, United Kingdom - Macildowie Recruitment and Retention

Tom O´Connor

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Tom O´Connor

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Description

Business (Service) Analyst | Derby | £25,000 - £30,000


I am currently working on a position offering the opportunity to work with a growing and successful, IT Service Company based in Derby.

This Service
Analyst job is a fantastic opportunity to take the next step in your career. You will be someone who has excellent attention to detail and a hard-working attitude.

As a Business
Analyst, you will support theService Account Management team and operational stakeholders in the business in analysing and forecasting failure rates, trends and market performance.


What is the job?
-
Analysis of Service Jobs, equipment trends, patterns in failure rates and performance
:


  • Take an active role in the preparation of
    business reports, financial and revenue forecasts:
  • You will use all available internal and external data sources to identify trends, gaps and opportunities to provide actionable insight to the business
  • Creation of service improvement plans to assist in reducing costs, reducing failures and increasing service levels
  • Provide support to the wider business in the use of Power BI and internal reporting

What are you like?

  • Ideally Degree educated
  • Strong analytical, skills.
  • Excellent communication, influencing and problemsolving skills
  • Proficient user of common analytical tools including Excel, Powerpoint, (and a bonus would be Power BI)
  • Critical thinking skills and the ability to connect and explain linkage between drivers and outputs.
  • Ability to prioritise and to operate effectively in a fast moving, global environment with tight deadlines.
  • Strong attention to detail

Some additional key features

  • Onsite free secure parking
  • Subsidised Canteen
  • Flexible friendly approach
  • Privately owned Company

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