Hire Co-ordinator - High Wycombe, United Kingdom - Southby Productions
Description
The Company
Southby Productions is a live event production company, focused on delivering specialist technical services for the live event industry.
We pride ourselves in offering an unparalleled quality of service that ensures our customers and their audiences are given the best possible experience.
The Role
An exciting opportunity has arisen for an office-based Hire Co-Ordinator to join the growing Southby Production's team on a permanent basis.
Key Tasks
- To produce quotes and relevant paperwork in a timely manner.
- Follow up on unconfirmed outstanding quotes and nonreturned equipment.
- Negotiate and arrange sub hires to cover equipment shortages.
- Liaise with Project Managers on a daily basis and provide support on projects when required.
- Liaise with the Warehouse to ensure the correct equipment is prepped and deprepped.
- Use HireTrack to coordinate equipment for wet and dry hires.
Key Responsibilities
- Be the primary point of contact for dry hire equipment rental.
- Support the Project Managers with wet hires and subhires.
- Chase late returns in consultation with job handlers.
- To provide excellent customer service to our clients at all times.
- Build strong customer relationships.
- Seek feedback from clients after a hire and try to secure repeat business.
- Spot inefficiencies and make suitable suggestions of improvements.
- Assist in purchasing equipment and spares as requested by other team members.
- Represent Southby Productions brand at all times.
- Liaise with other employees and complete bespoke projects
- Other duties as and when required including communicating appropriately with internal and external contacts.
- Read and understand health & safety documentation so that you can assess risks and write method statements for events you are responsible for.
- Monitor Health & Safety across the business and report any concerns to the relevant Head of Department or a Director.
Requirements:
- Focus on excellent customer service and attention to detail.
- A personality that thrives in time dependant and highpressure environment.
- Highly selfmotivated with a flexible 'can do' attitude and able to work on own initiative.
- Audio production experience is preferred but not mandatory.
Hours: 9am to 5pm on Monday to Friday, however, there will occasionally be the need to start earlier or finish later to accommodate our client's needs.
Holiday:28 days (including Bank Holidays)
Salary:
Dependant on skills and experience.
Location:
Unit 4 Union Centre, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4HJ
Closing date: 14th May 2023
Southby Productions consists of a team of people who look out for each other whilst caring about making a difference for customers and colleagues alike. If this sounds like a job that suits you, please get in touch
Schedule:
- Monday to Friday
Licence/Certification:
- UK driving license (preferred)
Work Location:
In person
Application deadline: 14/05/2023
