Patient Access Coordinator in Plastic Surgery - London SE
1 month ago
Job summary
This is an exciting opportunity for an enthusiastic and motivated individual to join the busy Plastic Surgery team based at St Thomas' Hospital .We are one of the largest plastic surgery departments in the UK providing clinics in both our hospitals and other local hospitals.
The Patient Access Coordinator will be the first point of contact for patients and service users providing an in depth knowledge of outpatient and inpatient scheduling procedures for their specialty.
- Act as the first point of call for all patient access queries to the Trust.
- Be responsible for the scheduling of Surgery dates according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies.
- Liaise with patients prior to their hospital visit to ensure that a mutually convenient date and time is agreed.
- Ensure that patients are appropriately reminded of their surgery date.
Job description
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