Business Analyst - Sheffield, United Kingdom - Mason Frank

Mason Frank

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an experienced Business Analyst with Salesforce Service Cloud to join our clients IT team, as they go through an exciting period of growth and acquisitions.

The successful applicant will be offered a competitive salary, in addition to various benefits and hybrid working. This role will require three or four days per week working in their Sheffield office.

Role & Responsibilities

Working within a team Salesforce Administrators managing a Service Cloud platform with 500+ licences
Gathering requirements from Stakeholders around their needs with the Salesforce platform, documenting and helping to improve business processes and efficiency in Salesforce and other areas
Delivery of complex business change requests and projects

Skills & Qualifications

Exposure to Salesforce Service Cloud
Experience working in an Agile environment
Excellent soft skills you will need to be comfortable working with senior stakeholders
Any experience working with Testers or knowledge of Salesforce UAT Testing highly desirable
Salesforce Certified Administrator/Business Analyst desirable

Benefits