Customer Care Advisor - Milton Keynes, United Kingdom - bp pulse

bp pulse

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road.

On our mission to make charging fast and hassle-free, our charging points have been used over30 million times to enable around 200 million miles of zero tailpipe emission driving.

We work with the world's leading vehicle manufacturers to support their customers, as well as some of the UK's biggest fleets, leasing companies and local authorities.

Weare the UK's only fully integrated, end-to-end manufacturer and operator of charging infrastructure, and our nationwide Polar network of public charge points is recognised for its quality and reliability.

You Will:

Be the first line of support for our customers and charge point hosts
Identify customer needs and resolve their queries on first contact
Champion our exciting products and keep up to date with any developments to our market leading network (full training provided)
Act as an ambassador for our brand

Qualifications

What you'll have:

Strong customer service background with a focus on providing exceptional service to our customers
Strong verbal and written communication
A positive attitude towards working collaboratively
Flexibility and resilience
Ability to learn quickly and embrace change in a positive manner
Comfortable with working on multiple systems, such as
Amazon Connect and Salesforce (Full training provided)

Additional Information