Apprenticeship Team Administrator - Manchester, United Kingdom - Ada, the National College for Digital Skills

Ada, the National College for Digital Skills

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ada, the National College for Digital Skills

Manchester
- £24,000 - £27,500 per year

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Salary:

- £24,000 - £27,500 per year

Job type:
Full Time, Permanent
Start date:

- early January 202- 12 December 2023

Job overview:

Location and travel:

the post holder will be based in Manchester, with a requirement to be on-site for most of our face-to-face delivery weeks.

The College has a non-contractual Pattern of Work statement and a Hybrid Working Policy that should be referred to regarding flexible/remote working.

Some overnight travel to London may be required, for which travel and accommodation will be covered.

Start date: 4 January 2024 or as soon as possible thereafter

Welcome to Ada

This is your opportunity to join a dedicated team that is committed to providing the best possible education and learner experience for our apprentices.

We're passionate about building a supportive, values-driven environment for our learners and staff, and this is where you come in

We are building our team in preparation for further growth in 2024.

We are looking to recruit someone inspired by Ada's mission and energised by the chance to play a key role in ensuring the apprentice's experience is at the heart of everything we do.

We're looking for an individual to provide exceptional business support services to our apprentices, lecturers, and wider stakeholders.

As a key member of our delivery team, your expertise will help to deliver an outstanding learning environment for all.

This is a hands-on and varied role, but the key elements of this include participant enrolment, data management, system administration, apprentice query support and safeguarding.

The post-holder will be detail-oriented, numerate and a great team player.

We are a supportive organisation which will help you achieve your goals through support and development opportunities.

Main Responsibilities including but not limited to

Administration

Be the first point of contact for Ada's apprenticeship team. Welcome learners onsite and proactively manage relationships within the Apprenticeship Team and with external stakeholders.
Support the management of learner data, including attendance (REMS), and work closely with the delivery manager and data team to ensure we are compliant with the ESFA.
Prepare clear communications for apprentices and employers on delivery schedules and key milestones.
Support with delivery timetables and calendar management
Provide other administrative and project management support as needed both in our Manchester campus and remotely (this could include supporting lecturers with the setup of Google Classrooms and with the classroom logistics)
Be proactive in communicating missing or late apprentices with lecturers and skills coaches
Take responsibility for the apprentice's journey together with the wider team
Be conscious of apprentice safeguarding concerns and assist the team in implementing a support plan.

Data and systems management

Update key team dashboards with the latest information
Upload documentation into key systems such as The Apprenticeship Service,
Help with the enrolment process and its compliance

Site management & health

Supporting the Facilities Manager with health and safety; managing site access; acting as Fire Officer; covering reception
Administer first aid if needed (training provided)

Other Responsibilities:

Provide additional support to apprentices, including adhoc troubleshooting 1:1 support.
Engage with the wider Ada team to share best practices and contribute to a culture of collaboration and support.
Be aware of and comply with the safeguarding policy, code of conduct, regulations and policies of the College and its commitment to equal opportunities.

The Person

Essential:

Experience in operations and administrative systems
Very good ICT skills
Proficient in GSuite/MS Office
Good numeracy/literacy skills
Outstanding organisation skills with the ability to prioritise effectively
A commitment to Ada's mission and values and a passion for enabling everyone, regardless of background, to flourish and reach their full potential

Desirable:

An awareness of apprenticeships and the apprenticeship landscape
An interest in or willingness to learn about the digital technology landscape and digital skills ecosystem

Personal Qualities, Aptitudes and Skills:

Excels under pressure, maintaining a calm demeanour even when priorities shift
Proactive problemsolving ability
Adaptable and patient, able to manage many priorities at once and resolve concerns with empathy and compassion
An innovative selfstarter, excited by the prospect of being involved in growing Ada and its impact.

Safeguarding
(DBS) checks and references will be sought from previous employers prior to commencing employment.

Equal opportunities
Ada, the National College for Digital S