Customer Service Representative - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Representative
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to engage with customers, drive sales, and ensure outstanding service delivery.


Duties:


  • Provide exceptional customer service to clients in person
  • Analyze customer needs and provide appropriate solutions or recommendations
  • Maintain strong relationships with customers to ensure satisfaction and repeat business
  • Meet and exceed sales targets while delivering exceptional customer service
  • Upsell products or services to customers when applicable

Skills:


  • Ability to analyze customer needs and provide appropriate solutions
  • Excellent communication, negotiation, and interpersonal skills
  • Strong interpersonal skills and ability to work well in a team environment
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we want to hear from you


Salary:
From £24,712.03 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person

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