Partnerships Officer - London, United Kingdom - Regent College London

Tom O´Connor

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Tom O´Connor

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Description

Role:
Partnerships Officer


Overall purpose
We are recruiting an experienced Partnerships Officer who will provide effective and efficient support to the Partnerships team.

The appointee will be expected to have a strong sense of professionalism, excellent interpersonal skills and the ability to deal with staff and stakeholders in a sensitive and professional manner.

You will also have a high level of demonstrable organisational and planning skills.

The willingness to be adaptable/flexible will be an essential part of this role to provide a wide variety of operational support where appropriate and according to the requirements of the team.

You must be reliable and should accurately follow instructions with the ability to multitask and adapt in a fast-paced environment.


Specific duties and responsibilities

  • The roleholder will have the ability to actively work with colleagues from a number of departments for the purpose of supporting partnership and academic operations at Regent College London.
  • Support the development of new and existing partnership activities, including scoping and research requirements.
  • Support the Academic team in ensuring partner requirements are met.
  • Track and manage the staff approvals process according to partner requirements.
  • To support in IT system access and advice to Regent College staff and students through liaising with partner colleagues.
  • Be responsible for the management (record keeping and version control) of documentation relating to partnership activities.
  • Administering and tracking surveys and collating and distributing reports.
  • Support in developing procedures and guidelines to enhance processes.
  • Liaise with staff members to ensure that partnership quality management requirements, policies and procedures and partner regulations are understood, implemented and achieved.
  • Build and maintain excellent working relationships with colleagues at partner institutions and stakeholders across Regent College London in order to be able to fulfil the objectives of the role.
  • Resolve issues/problems/queries independently and provide advice on policy/QA matters to ensure that efficient, daytoday customer service is delivered to colleagues.
  • Maintain a thorough understanding of the College regulations, particularly those relating to partnership arrangements.
  • Support internal and external reporting, including statutory returns and annual monitoring, providing support for data quality queries in conjunction with awarding bodies.
  • Work closely with Regent College London and the partners on terminology and processes relating to the student journey and student data practices.
  • Ensure that the Academic Calendars including assessment boards are scheduled in advance and be the main operational conduit thereof.
  • Facilitating Regent College London and partner teams work efficiently across different departments.

Additional duties:


  • Supporting the academic function as and when required.
  • Taking part in meetings and producing notes and actions.
  • Supporting and working alongside the quality function

Essential Requirements:


  • Have a minimum of 2 years of working within an education setting.
  • Have a high attention to detail.
  • Be proficient in coordinating projects and scheduling
  • Confident in using MS Office.

Salary:
£26,000.00-£28,000.00 per year


Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • London, WC1R 4BH: reliably commute or plan to relocate before starting work (required)

Experience:


  • Education: 2 years (required)

Work Location:
Hybrid remote in London, WC1R 4BH

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