Customer Service Specialist - Exeter, United Kingdom - Indie Recruitment Limited
Description
Exciting opportunity for an experienced Customer Service Specialist / Account Manager to join a reputable and growing company in Devon.
You will be working closely with the Customer Service Manager and the Area Sales team to ensure that all customers receive world class service, project management and support.
This includes everything from helping customers with technical information, to giving them design advice and assisting with delivery and fulfilment.
Previous experience in construction, plumbing or electrical trade would be beneficial.Main duties:
- Day to day communication with customers to gather all relevant information to allow a quote to be generated
- Demonstrate knowledge of product and market
- Manage customer requests to enable the delivery of successful projects
- Thorough understanding of client's needs
- Develop strong client relationships
- To be central/lead contact
- To deliver an excellent level of customer service throughout all their projects
Skills & Experience:
- Able to build influential relationships
- Personal resilience
- Proven organisational ability
- Excellent communication skills
- Ability to multitask
- Highly IT Literate
- Ability to work under pressure
- Experience of interpreting and specifying technical information effectively and quickly
- Customer Service Driven
- Previous experience within construction or the building trade would be advantageous
Package:
- Hours of work or Monday to Friday
- 25 days annual holiday + Bank Holidays
- Company Pension
More jobs from Indie Recruitment Limited
-
Project Engineer
Birmingham, United Kingdom - 3 weeks ago
-
First Line IT Support Technician
Exeter, United Kingdom - 2 weeks ago
-
Project Manager
Exeter, United Kingdom - 1 week ago
-
Talent Consultant
Exeter, United Kingdom - 1 week ago
-
Sales Coordinator
Exeter, United Kingdom - 1 week ago
-
Administrator - Financial Services
Exeter, United Kingdom - 4 days ago