Sales Consultant - reading, england, United Kingdom - JR United Kingdom

    JR United Kingdom
    JR United Kingdom reading, england, United Kingdom

    1 week ago

    Default job background
    Description

    Job Title: Part-time Chantecaille Sales Consultant

    Company Overview:

    Chantecaille is a leading luxury beauty brand renowned for its innovative use of natural ingredients in skincare and makeup. Founded by Sylvie and Olivia Chantecaille in 1998, the brand has been at the forefront of the industry's most exciting innovations.

    As a Beiersdorf prestige brand, Chantecaille's global teams include some of the best-in-class talent in product formulation, creative direction, marketing, and more. The company culture is collaborative, exciting, and inclusive.

    Job Summary:

    We are seeking a highly motivated and customer-focused Part-time Chantecaille Sales Consultant to join our team on the John Lewis, Oxford Street counter. As a brand ambassador, you will provide outstanding customer service, maintain store environment and operations, and assist with administrative and housekeeping duties.

    Main Responsibilities:

    • CUSTOMER SERVICE AND PERFORMANCE
      • Achieve targets set by the company as communicated by the Counter manager in respect of items per transaction/average £ sale and mix of business
      • Deliver the highest level of service to ensure every customer is provided with an excellent experience at counter
      • Execute events according to the guidelines as directed by the Counter manager/Account executive/Head Office
      • Assist daily in stock, stock rotation and hygiene supplies replenishment and maintain appropriate levels throughout the day
      • Ensure the drawers and storage areas are kept tidy and highlight any discrepancies or issues to the Counter manager
      • Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day's business
      • Maintain a clean and organised work area, clean as you go
      • Replace missing, finished or damaged products and equipment once authorised by the counter manager
      • Maintain proper placement and condition of merchandise on counters, shelves and all stock holding areas
      • Inform store management/Counter Manager of any store maintenance or Health and safety Issues, potential hazards or accidents
      • Undertake specific tasks as given by the Counter Manager including administrate paperwork and services
      • Work in conjunction with team members and the Counter manager to ensure of efficient running of the store
      • Give great internal customer service and develop good working relationships with colleagues
      • Assist with inventory counts
      • Complete all administration accurately, legibly and on time

    Position Qualifications:

    • Retail experience, preferably in a customer focused, beauty environment
    • Advanced knowledge of beauty products
    • Proven track record of achieving sales targets
    • Works well within a team, and independently
    • Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability
    • Able to work flexible hours including early and late shifts, weekends & bank holidays
    • Previous experience in luxury beauty industry and department stores desired but not limited to
    • Beauty Therapy level 3 - desired but not essential

    In Return, Chantecaille Offers:

    • 30 holiday days (including bank holidays) pro-rated based on working days
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