Employment Support - Greater Manchester, United Kingdom - Pure Innovations

Pure Innovations
Pure Innovations
Verified Company
Greater Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Employment Support & Monitoring Senior

"Employment Support & Monitoring Team provides job coaching and on-going support to people that are 16+ with SEND in paid employment, work placements and in the community. Delivering person centred and target focused sessions to enable the people we support to flourish and develop.


We are looking for a unique individual who is passionate about ensuring our disabled people recognise and achieve their full potential.

Pure offers a values-based culture and adopts person-centred approaches for both clients and staff - putting people above profit


Main purpose of the Job:


  • Provide excellent Monitoring Support to clients in work to ensure they sustain their employment position.
  • Creatively recruit train and retain Job coaches including a bank of casual support staff to work with people with disabilities in a range of roles including inwork support, learning to travel independently and community enrichment activities.
  • Support the Team Senior in growth of business by being proactive in the generation of referrals.
  • Deputise in the absence of the Team Senior on the management of Job Coaches.

Reporting to:

  • Employment Support Assistant Manager

1. Monitoring Support

  • Manage a large caseload of clients in work to ensure client support needs are met.
  • Support and advise clients and employers through sometimes complex employment issues such as, performance management, disciplinary procedures, redundancy situations, redeployment, and possible end of job situations.
  • Negotiating with employers on reasonable adjustments through complex process' and advocating for clients in the workplace
  • Respond in a proactive manner using problem solving skills as issues arise to resolve problems before they escalate.

2. Recruitment & Training

  • Attract and recruit new staff using a variety of traditional and creative methods including: hosting open evenings, recruitment fairs and social media.
  • Responsible for the casual worker recruitment process, including writing and placing adverts, screening, shortlisting, interviewing with the team senior.
  • Review the recruitment process continually with the team senior to ensure best practice.
  • Responsible for delivering and coordinating Job Coaches Induction and mandatory training to ensure workers meet the requirements of the job and are equipped to provide an excellent level of service.
  • Responsible for delivering job coach training with partner organisations.
  • Commitment to personal development; including attending all mandatory training.

3. Staff Management

  • Ensure high quality services via observations, spot checks and paperwork audits.
  • Responding to daytoday enquiries and support needs of the job coaching staff
  • Conduct staffs 1:1's, probationary reviews & appraisals.
  • Line management of casual job coaches

4. Generating Referrals and Securing contracts

  • Generate client referrals through the internal supported employment team.
  • Generate referrals through developing existing relationships with existing employers.

5. Matching Clients to Casual Workers

  • Agree support plans.
  • Provide person centred approach in matching workers to clients to ensure a positive and trusting relationship is developed.
  • Consider skill set and experience of workers to meet the needs of client and employer.
  • Proactive in covering placements and have back up plan to ensure continuality of support.
  • Be solution focused and identify a path towards practical action and outcomes.

6. Administration

  • Ensure relevant HR and department specific systems and processes are followed.
  • Ensure all job coach files and records are kept up to date and maintained securely as required by the organisation and within the requirements of GDPR.
  • Ensure reports, paperwork and other correspondence is completed accurately and to deadlines.

7. Teamwork & Communication

  • Work with the wider Team to support the success of this evolving project.
  • Liaise with colleagues across the department to communicate changes and resolve staffing issues.
  • Attend and participate in any meetings and training events.
  • Provide cover for job coaches and team members as required.

8. Champion and uphold Pure Innovations Values and Behaviours.

  • Comply with and promote Pure Innovations Equality and Diversity policy, embracing through personal example open commitment and clear action that diversity is positively valued across the organisation.
  • To be available to attend team meetings, one to one's and relevant training when requested to do so.
  • Safeguarding be willing to raise any concerns regarding client abuse, mistreatment, and the management of risk in line with the Safeguarding policies of Pure Innovations and our partner agencies.
  • Ensure effective remote working, adhering to the relevant guidelines based on lone working, outlook calendar and duty cover.

Our employees enjoy:


  • 22 days holiday (rising to 30 days after 5
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