Helpdesk Administrator - Durham, United Kingdom - Multi TradesRecruitment

Multi TradesRecruitment

Verified Company

Durham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Multi Trades Recruitment are seeking to recruit a PPM Planner for a Facilities Management company working in Durham, DH1.

This role is based on a

shift pattern working between Monday - Sunday.

Working Nights & Weekends.

About The Job:

Working hours will consist of any of the below;

8.30am pm

16.30pm pm

am

Pay Rate: £10.37
Weekly Pay

Responsibilities:

This is a fulltime permanent role. Initially you will work Monday
Friday (8am5pm) during your training then once complete you will be working 12 hours shifts and this can cover both nights & days.
1.5x Hourly rate for Saturdays worked.
1.5 Hourly rate for Night shifts.
2x Hourly rate for Sundays.
Chasing engineers and subcontractors to ensure work orders are completed within SLA.
Job logging on Internal CAFM system (MAXIMO/PLANON).
Using Coupa Purchasing system to ensure 3way match from raising purchase orders to Invoice payment (including dealing with any queries).
Analysis of job history/running reports to avoid duplication.
Escalate any concerns to Management Team.

About You:

Ideally have previous experience of working in a helpdesk/Call Centre role in a facilities management environment.
Ability to balance and prioritise workload at various times in the monthly schedule.
Demonstrate good time management skills, working to deadlines, and adhering to set procedures.
Strong communicator.
Highly organised.
Proactive.
Able to fit in & work as part of a team.
Speak, understand and write in clear & fluent English.