Client Engagement Specialist - Bristol, United Kingdom - H2R Selection Limited

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Client Engagement Specialist


Location:
Central Bristol, Hybrid


Salary:
£23-25k + Bonus

Our client, a specialist talent provider, is looking for a Client Engagement Specialist to join their Talent Partnering Team.


Overview:


The core purpose of the role is:

  • Support designated Talent Partner Solution
  • Ad hoc project support (both stakeholder engagement, and administrative)
  • Ensure company processes are followed and standards maintained throughout the recruitment process.
  • End to end recruitment support (CV submissions, interviews, offers, etc.)
  • Provide data and reporting support to the business on a weekly, monthly & quarterly basis.
  • Representing the client brand in all activities carried out.

Role responsibilities:


  • Coordinate prompt interview follow up; obtain feedback from the consultant and relay to client stakeholder. See the process through to resolution (offer or rejection)
  • Set up and attend regular touch point meetings to ensure the smooth delivery of account functions.
  • Attend ad hoc briefing calls with clients and hiring managers as required.
  • Promptly escalate any client challenges to the Talent Acquisition Manager, to successfully resolve.
  • Collaborate with the finance team to fulfil placement requirements and resolve queries.
  • Produce client reports as required, such as quarterly performance dashboards.
  • Produce allocated business reports, to deadline, including, but not limited to: placements, pending starters, vacancy ownership etc.
  • Supporting with supplier management / engagement
  • Producing market intel as required
  • Supporting with wider marketing initiatives / campaigns (content, events etc)

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