Event Director - London - Total Management Group

    Total Management Group
    Total Management Group London

    23 hours ago

    Description

    Job Description

    ABOUT US

    Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events.

    With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Events offers a service that is uncompromised in delivering seamless, well considered, high quality event solutions to global corporate clients, leading brands, and industry names.

    At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.

    ROLE OVERVIEW

    As Event Director, you will lead the successful delivery of events across our key accounts, while managing and inspiring the events team to drive exceptional outcomes. This hands-on, multifaceted role offers the opportunity to create innovative concepts, oversee large-scale budgets, and shape the future of our event portfolio.

    You will play a pivotal role in strategic business development, including onboarding new accounts and strengthening relationships with our existing clientswhile also taking active hands-on leadership for our most important event projects. By thinking creatively and proactively, you will contribute to the growth of the business, providing valuable support to the leadership team and fostering collaboration across departments.

    Your focus will be on ensuring seamless project delivery, maintaining high levels of customer satisfaction, and tailoring solutions to meet client needs. Through building strong relationships and gaining a deep understanding of client requirements, you will overcome challenges and consistently deliver first-class service that sets us apart.

    SKILLS & ATTRIBUTES

    • 10+ Years experience delivering Brand Experiences, Meetings, Incentives, Conferences, and Expositions globally
    • 5+ Years producing for an event or marketing agency
    • Crafting comprehensive proposals and delivering creative, compelling client pitches.
    • Proven expertise in managing RFPs with precision and professionalism.
    • Strong knowledge of AV and production processes to ensure seamless event execution.
    • Exceptional skills in event operations, including the implementation and execution of efficient processes.
    • In-depth understanding of global venues, complemented by excellent research capabilities.
    • Demonstrated expertise in managing complex, large-scale budgets (over $1M) across multiple currencies.
    • Proficiency in forecasting and revenue projection to support strategic planning.
    • Expertise in business development, including identifying new opportunities, nurturing client relationships, and driving revenue growth.
    • Commitment to maintaining and enhancing company standards, ensuring brand consistency internally and externally.
    • Exceptional time management, problem-solving, and organizational skills.
    • Ability to anticipate needs, prioritize tasks effectively, and meet tight deadlines.
    • Proactive and adaptable with a "can-do" attitude and willingness to take initiative.
    • A creative and structured mindset that thrives under pressure.
    • Focus on delivering outstanding customer experiences with a dedication to exceeding expectations.
    • Strong line management skills, with experience leading teams of 4 or more.
    • Excellent written and verbal communication skills, with fluency in English essential; proficiency in additional languages is an advantage.
    • Advanced proficiency in IT tools, including Microsoft Word, Excel, Salesforce, and PowerPoint.

    THE IMPACT YOU CAN HAVE

    • Build and Strengthen Relationships - As the cornerstone of all new and existing relationships, you'll cultivate trust and collaboration with clients, partners, and stakeholders. Your ability to multitask and excel in a fast-paced environment ensures the seamless delivery of projects, even under tight deadlines.
    • Lead with Adaptability and Efficiency - By proactively addressing challenges and inspiring your team, you will guide the company toward achieving its strategic goals. Your leadership sets the tone for operational excellence and continuous improvement.
    • Drive Business Development and Customer Experience - Possessing a results-oriented approach, you will identify growth opportunities, exceed targets, and elevate the customer and client journey. Your commitment to delivering exceptional experiences will leave a lasting impression and amplify the company's success.

    WHY TOTAL MANAGEMENT

    We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024.

    WHAT IS ON OFFER

    • Competitive salary
    • 25 days annual leave plus bank holidays
    • Hybrid working, 4 days in the office and 1 day from home
    • Additional 14 days per year work from home
    • Medicash medical based benefit scheme
    • Tech & Cycle Scheme
    • Preferential Travel Rates
    • Monthly Pay Day Meals & Company Socials

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