Charity Administrator - London, United Kingdom - Young Citizens

Young Citizens

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has arisen for a part time Charity Administrators (22.5 hours per week).

Salary is £23,500 per annum (£14,100 pro rata).

Office based in the City - Hybrid (Friday's normally worked from home in line with current hybrid working arrangements)
-
Enjoy providing excellent customer service and team support to ensure the smooth running of the organisation?_ _
Highly motivated and wanting to sharpen skills within a varied and rewarding position, gaining exposure to different areas of the Charity?_

Young Citizens is one of the largest education charities providing citizenship education, from learning about the law to digital citizenship to youth-led social action, in the UK.

Our Charity Administrators are essential members of the team as these roles are a key support member to our charity, helping ensure smooth processes in the front of house, from supplier liaising to updating our Salesforce database.

It's a varied and rewarding position where attention to detail, numeracy, comfort with information systems, and ensuring good administrative processes will be vital to its success.

If you enjoy logistics and supporting others on the team, and ensuring we meet out the ambitious targets set out in our recently launched five year strategy, this could be the opportunity for you.

As Charity Administrator you will:

- _
Collect, organise and feedback relevant surveys_ _and information from customer interactions to _
improve our work_ _at Young Citizens_
- _Help prepare and compile _
reports, presentations _and _
correspondence_
- _
Organise events _and _
conferences;_ _invitation liaising, bookings, lunches, etc._
- _
Manage diaries _and _
organising meetings_ _and appointments, regulating access to the CEO_
- _
Implement and maintain procedures/administrative_ _systems_
- _
Maintain office supplies_ _as authorised by management_
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Who are we looking for?_

If you enjoy providing excellent customer service to our busy team and customers, want to sharpen your office support and administrative skills, and have the opportunity to contribute to wider social impact for a small yet national charity, this could be the right post for you

Essential:
- _Previous experience of delivering _
excellent customer service_ _in a vibrant environment_
- _Previous experience of _
providing administrative and office support_
- _
Excellent written and oral communication_ _skills for an office environment_
- _Experience of _
managing customer data_ _and _
reconciling information between different systems_
- _Experience of _
working independently_ _and as part of a _
small team_
- _
Comfort with technology_ _and learning new systems to keep records up to date and organised_

Desirable:
- _Experience of working in an e

Commerce environment_

- _Ability to use a CRM database (ideally Salesforce) and be familiar with website CMS_
- _Knowledge and interest in our Charity's mission and values_

Benefits of working at Young Citizens:

In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:_

- _28 days annual leave _
plus bank holidays _(prorated for part time staff) and even your birthday off_
- _Hybrid working arrangements (n.b. Charity Administrator roles require regular London office attendance)_
- _Enhanced employer pension contributions_
- _Season ticket loan_
- _Employee assistance programme_
- _Enhanced sickness and maternity policies_
- _Volunteering days_
- _A friendly, collegiate environment with a passionate team_
- _An opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education and develop vital skills_

Application Instructions

Job Types:
Part-time, Permanent

Part-time hours: 22.5 per week

Salary:
£23,500.00 per year

Benefits: