Administrator - Oxford, United Kingdom - Wild Berry Associates

Wild Berry Associates

Verified Company

Oxford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for a customer services advisor/ Administrator to assist in validation checks for an online travel company.

Duties

Investigate suppliers and bookings using the information provided by the customer
Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier/booking
Make justifiable decisions in regards to evidence found and relating this to how we can proceed with new customers
Understand and meet targets supplied so that we meet all our customers' needs as efficiently as possible
Provide customer support
Resolve issues that arise from validation checks and provide clear and concise feedback to the customer
Handle any issues associated with the misuse of a customer's account that would affect travellers
Investigate existing suppliers for suspicious or fraudulent behaviour

The role is to start asap and will require occasional weekend work approx. 2 weekends per month.

Job Types:
Full-time, Temporary contract

Contract length: 6 months

Salary:
£13.00 per hour

Benefits: