Operations Administrator - Magherafelt, United Kingdom - Mid Ulster Auctions
2 weeks ago
Description
Key Responsibilities:
- Provide exemplary customer service to clients by promptly responding to enquiries, resolving concerns, and ensuring a positive auction experience through clear and effective communication, both orally and in writing.
- Conduct accurate data entry tasks, including cataloguing auction items, updating client information, and maintaining databases with attention to detail and accuracy.
- Generate invoices, process payments, and manage accounts receivable, ensuring timely and accurate billing processes.
- Perform administrative tasks such as managing correspondence, scheduling collections/ deliveries, and organising documents to support efficient office operations.
- Assist with credit control activities, following up on outstanding payments, and collaborate with clients to resolve billing discrepancies and ensure compliance with payment terms.
- Assist in the preparation of auction events, including setting up auction lots, coordinating logistics, and providing onsite support as needed.
- Liaising within the team and with other departments to ensure seamless coordination and synergy across all aspects of auction operations and administrative tasks.
- Any other general administration duties as reasonably required.
Qualifications and Skills:
Essential Criteria
- Previous experience in an administrative support role, customer service, or related field preferred.
- Excellent communication skills, both verbal and written, with a customerfocused approach and the ability to interact professionally with clients and colleagues.
- Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a dynamic work environment.
- Proficiency in data entry and computer literacy, including experience with Microsoft Office suite and database management software.
- Ability to handle confidential information with discretion and maintain high standards of professionalism and integrity.
- Proactive attitude with a willingness to take on new challenges, learn new skills, and adapt to changing priorities.
- Experience with invoicing, accounts receivable, or credit control processes is a plus.
- A positive attitude, strong work ethic, and ability to work both independently and collaboratively as part of a team.
Salary and Benefits:
- Competitive salary commensurate with experience
- Performance Bonuses
- Free onsite parking
- Free Health Insurance including dental, optical, hearing & digital GP services.
- Wellbeing Rewards
- Auto enrolment on Day 1 to the Company Pension Scheme
- Internal and external training
- Job progression
- MUA Brand Uniform
- Holiday treats
- Service awards
- Annual team vote for company charity partner
Job Types:
Full-time, Permanent
Salary:
£22,400.00-£25,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- Onsite parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- Administrative: 2 years (required)
Language:
- English (required)
Ability to Commute:
- Magherafelt (required)
Work Location:
In person
Reference ID:
AS_0009
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