Operations Administrator - Magherafelt, United Kingdom - Mid Ulster Auctions

Mid Ulster Auctions
Mid Ulster Auctions
Verified Company
Magherafelt, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Key Responsibilities:


  • Provide exemplary customer service to clients by promptly responding to enquiries, resolving concerns, and ensuring a positive auction experience through clear and effective communication, both orally and in writing.
  • Conduct accurate data entry tasks, including cataloguing auction items, updating client information, and maintaining databases with attention to detail and accuracy.
  • Generate invoices, process payments, and manage accounts receivable, ensuring timely and accurate billing processes.
  • Perform administrative tasks such as managing correspondence, scheduling collections/ deliveries, and organising documents to support efficient office operations.
  • Assist with credit control activities, following up on outstanding payments, and collaborate with clients to resolve billing discrepancies and ensure compliance with payment terms.
  • Assist in the preparation of auction events, including setting up auction lots, coordinating logistics, and providing onsite support as needed.
  • Liaising within the team and with other departments to ensure seamless coordination and synergy across all aspects of auction operations and administrative tasks.
  • Any other general administration duties as reasonably required.

Qualifications and Skills:


Essential Criteria

  • Previous experience in an administrative support role, customer service, or related field preferred.
  • Excellent communication skills, both verbal and written, with a customerfocused approach and the ability to interact professionally with clients and colleagues.
  • Strong organisational skills and attention to detail, with the ability to prioritise tasks and manage time effectively in a dynamic work environment.
  • Proficiency in data entry and computer literacy, including experience with Microsoft Office suite and database management software.
  • Ability to handle confidential information with discretion and maintain high standards of professionalism and integrity.
  • Proactive attitude with a willingness to take on new challenges, learn new skills, and adapt to changing priorities.
  • Experience with invoicing, accounts receivable, or credit control processes is a plus.
  • A positive attitude, strong work ethic, and ability to work both independently and collaboratively as part of a team.

Salary and Benefits:


  • Competitive salary commensurate with experience
  • Performance Bonuses
  • Free onsite parking
  • Free Health Insurance including dental, optical, hearing & digital GP services.
  • Wellbeing Rewards
  • Auto enrolment on Day 1 to the Company Pension Scheme
  • Internal and external training
  • Job progression
  • MUA Brand Uniform
  • Holiday treats
  • Service awards
  • Annual team vote for company charity partner

Job Types:
Full-time, Permanent


Salary:
£22,400.00-£25,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:


  • Administrative: 2 years (required)

Language:


  • English (required)

Ability to Commute:

  • Magherafelt (required)

Work Location:
In person


Reference ID:
AS_0009

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