Care Coordinator - Sutton Coldfield, United Kingdom - Our Health Partnership

Our Health Partnership

Verified Company

Sutton Coldfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a Care Coordinator to join our growing multi-disciplinary team at Our Health Partnership, working across practices within the Alliance of Sutton Practices Primary Care Network.

(ASP PCN).

We are looking for individuals who will coordinate the work of healthcare professionals and non-clinical staff including volunteers involved in the care of patients registered at GP practices within the wider PCN population.

Main duties of the job

The Care Coordinator will be part of the Primary Care Network (PCN) Multi-Disciplinary Team (MDT) who together are responsible for managing the care of people registered with practices within the PCN.

The post holders will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.

Primary Duties and Areas of Responsibility

Multi-Disciplinary Teams_
Overall responsibility for arranging the weekly PCN led MDT meetings (including the weekly virtual Care Home(s) MDT) and the smooth running of integrated care within the team setting. The key role of the Care Coordinator will be to schedule the weekly MDT meetings, manage the meeting agenda items; ensuring that all new referrals are identified, and information circulated to team members in advance of the meeting.
Coordinate and manage the administrative functions of MDT meetings.
Liaise with all clinical and nonclinical members in the MDT to ensure effective MDT function.
Take minutes of MDT meetings and disseminate; chase progress against actions identified in these meetings and ensure follow up where necessary.
Manage reporting required and associated within the DES specifications for required services.
Patient Identification_
Receive and collate information from transfers of care (including hospital admissions and discharges) plus out of hours calls and present this information to the MDT as required.
Liaise with service providers and clinicians to identify frequent flyers, and new service users utilising risk stratification tools provided and present this information to the weekly MDT meetings.
Support the completion of new referrals by checking criteria, and where criteria have been met, direct referral to the MDT
Signpost team members, service users and carers to relevant services
Maintenance of IT based information systems and responsibility for key performance data: _
To ensure the IT requirements for recording activity are adhered to in collaboration with other team members
Accurate update and maintenance of GP systems within the MDT.
To provide agreed performance/activity data within the MDT and PCN and wider OHP organisation.
Communication and collaborative working relationships_
Demonstrates ability to work as a member of a team.
Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary.
Actively work toward developing and maintaining effective working relationships both within and outside the PCN or group of PCNs.
Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, Nurses, other practice staff and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations.
Work with service users, PCN practices and partners e.g. Care Homes to ensure new referrals are logged and allocated
Develop excellent working relationships with the all partners, wider service networks including the voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT
Acting as a point of contact for residents, families and professionals who visit the care home, such as MDT members and inreach specialists.
Meet regularly with the clinical lead and review case load and MDT function.
Keep the MDT and OHP organisation abreast of good news stories.
Provide background information about individuals for the weekly MDT meetings
Communicate effectively with service users and their families/carers, other staff both internal and external and members of the public
Manage and prioritise workload on a daily basis and deal with the competing demands of the MDT
Other responsibilities_
To act at all times in an antidiscriminatory manner
To be able to plan and respond to workload according to operational priorities
To support the delivery of these functions across wider locality areas where necessary
To undertake any training required in order to maintain competency including mandatory training
To contribute to, and work within a safe working environment.
The Care Coordinator must at all times carry out duties and responsibilities with due regard to the GP Practices equal opportunity policies and procedures
The Care Coordinator is expected to take responsibility for selfdevelopment on a continuous basi