Care Unit Coordinator - Chesterfield, United Kingdom - Chesterfield Royal Hospital NHS Foundation Trust

Chesterfield Royal Hospital NHS Foundation Trust

Verified Company

Chesterfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

To provide a high level of professional and confidential coordination of the administrative staff for the Acute Care Unit.

The post holder will provide support to the Service Manager/Assistant Service Manager in all aspects of hospital and community performance management.

Administrative Staff Management
Support to senior staff
Managing clinics
Time management
Salary Returns
Recruitment

The Care unit Coordinator is a leadership role within our organisation.

Leading the Chesterfield Way supports the Trust's priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional patient care.

It provides a framework for leadership and supports individual progression through appraisal, career progression and personal development.

Support to Senior Staff/Other Care Unit & Waiting List/Time Management

To provide specialist administrative services to senior clinical/non clinical staff.
To provide cover as required, during periods of absence, for relevant colleagues within the care unit.
To support the Service Manager/Performance Manager to collect and analyse any relevant data and make recommendations to the Service Manager/Performance Manager in respect of the maintenance of inpatient and outpatient waiting list/time guarantees and support the Service Manager/Performance Manager to reduce the waiting lists.
To ensure the Service Manager/Performance Manager aware of any problems which could affect the achievement of waiting time targets and implement corrective action.
Assist in the organisation and operation of additional outpatient clinics and theatre lists including diagnostics where appropriate to meet waiting time targets.
Monitor slot availability on Choose and Book on a regular basis and provide sufficient slots to ensure that services are continually available on the e-booking menu.
Provide non-clinical advice to patients in terms of appointment waiting times, ensuring that correct information is given and guide patients where appropriate.
Liaise with the information department for the provision of information as needed. This information could be complex, sensitive or contentious.
Participate in data validation processes as appropriate Operational
To develop a close working relationship with the Care Unit Management Team to assist in the identification and resolution of day to day operational problems.
To assist in ensuring the Care Unit meets its obligations in fulfilling both quality and contracting standards.
To have a good understanding of the Medway outpatient and waiting list modules ensuring
To action complex instructions from relevant designated staff within the Care Unit and wider Division.

Operational

To develop a close working relationship with the Care Unit Management Team to assist in the identification and resolution of day to day operational problems.
To assist in ensuring the Care Unit meets its obligations in fulfilling both quality and contracting standards.
To have a good understanding of the Medway outpatient and waiting list modules ensuring

Compassion, Achievement, Relationships, Environment compliance with upgrades as appropriate.

To have a good understanding of other IT systems used across the care unit and that reports are available from the systems.
To attend and participate in meetings and take accurate action notes when required.