Team Member - Newcastle upon Tyne, United Kingdom - Meat:Stack
2 weeks ago
Description
_About us_MEAT:
STACK
OUR PURPOSE IS TO
We exist to shift the paradigm of fast food as we know it today. Creating a business which focuses on people and product instead of business goals and dividends.
OUR VISION
We envisage a world where businesses respect people and people respect business.
A two way street with an open door for conversation and understanding, nurturing talent, the earth and helping build trust in the fast food industry.
OUR MISSION
We are moving towards our vision everyday by working with the people that surround us to develop a foundation of trust, built by hard work and being an industry example that sparks change in a sleeping giant of an industry.
This is an opportunity to be part of a fast growing, exciting and forward thinking company where we put people first.
We plan to expand and grow over the next few years so progression will be attainable for the right people within the company structure.
You will be key in this development.Job Title
:
Full Time FOH Team Member Hours: 30-40 hours per week, including weekend work
Location:
Meat:Stack, 41-43 Groat Market, Newcastle Upon-Tyne, NE1 1UG
Reporting to:
General Manager
Rate of pay:
£10.90 PH, DOE + Contribution Share Bonus
Flexibility is needed to suit store requirements and as such some weeks may see excess hours. Weekend working is required.
Operations
- Ensuring we are serving our guests with professionalism and tons of personality.
- Ability to work in a fast paced restaurant
- Work to the highest level of food safety
- Ensuring the output is consistently of the highest quality and in line with the Meat:Stack specifications.
- Representing
MEAT:
Stack with the highest level of hospitality going a extra mile every time for our guests.
- Overall cleanliness and maintenance of the restaurant premises and facilities.
- Adhering to Health and Safety and food management practice within the restaurant including recording and monitoring, staff and customer welfare, quality control, stock management, cleaning etc.
- Ensure requirements are met to maintain a 5* rating within the venue.
Ensuring the customer service is consistent of the highest quality and in line with the Meat:Stack expectations.
- Ensuring that all customers are welcomed into the store and that the environment and team is friendly and welcoming at all times.
- Respond to customer queries and complaints in every format as required
- Identify opportunities to improve the operation of and experience within the venue.
- Offering recommendations to the management regarding promotion, marketing or opportunities to build restaurant trade.
- Incorporating marketing campaigns into site operations.
- Monthly ideas meetings with all levels of management.
ESSENTIAL:
- Excellent communication skills, spoken, written and verbal.
- Highly organised and effective in time management
- Upbeat, sociable hospitable and attentive.
- A desire to learn and train
- Computer literate including at least a basic working knowledge of Microsoft Word & Excel
- DESIRABLE:
- Health & Safety knowledge and experience
Salary:
£10.90 per hour
Benefits:
- Discounted or free food
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
- Catering: 1 year (preferred)
Work Location:
In person
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