Investigation Management Unit Operator - Warwick, United Kingdom - Warwickshire Police

Warwickshire Police
Warwickshire Police
Verified Company
Warwick, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Investigation Management Unit Operator

Warwick

FTC (6 months)

Full Time

Salary
-
Full Time (37 hours):

- £23,100 to £25,353 with 20% shift allowance and 12.5% weekend working


Those currently eligible on the redeployment register will be given prior consideration.
Do you have the ability to gather information from different sources? Do you have the passion for victim service to become an expert in crime recording? Do you want to contribute to protecting our communities?

If you are interested in gaining knowledge and experience around crime recording, then this is the role for you.


Main Responsibilities:

To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards

To quality assure crime/incident inputs to meet the 'Right First Time' ethos

To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records)

To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed.

To provide administrative support including taking telephone calls and liaising with other departments/teams

To support front line staff upon request regarding crime/incident policy for recording

To ensure customer service standards are applied to the victims of crime in accordance with Victims Charter

To mentor and support other members of the team as required

Accurately update, retrieve and interrogate all IT systems

To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required


Experience:

Experience in working as part of a team managing a high and diverse workload in a customer service environment


Key Skills:

Good data input skills and interrogation

Competent in the use of IT, including Microsoft packages

Proven customer service skills

Proven ability to communicate both orally and in written form with a wide range of people

Proven ability to gather and collate information using questioning techniques and create and maintain accurate records


Knowledge:

5 A-C grade GCSE's (or equivalent) including English Language


Desirable:

An understanding of the principles of crime investigation

Knowledge of National Standard of Incident Recording/National Crime Recording Standard/Home Office Counting Rules


Special Conditions
Shift working including unsociable hours, weekends and public holidays.

The duties of this role will involve exposure to disturbing / unpleasant images or tasks

The Post holder will be required to wear the uniform provided

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the "Happy to talk flexible working" campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include;

  • Job Share

Job Types:
Full-time, Fixed term contract

Contract length: 6 months


Salary:
£23,100.00-£25,353.00 per year


Benefits:


  • Flexitime
  • Gym membership
  • Health & wellbeing programme
  • Onsite parking
  • Sick pay

Schedule:

  • Flexitime

Ability to commute/relocate:

  • Warwick: reliably commute or plan to relocate before starting work (required)

Experience:

Statement Taking: 1 year (preferred)

  • Investigations: 1 year (preferred)

Licence/Certification:

  • Driving (preferred)

Work Location:
In person

Application deadline: 07/09/2023
More jobs from Warwickshire Police
See all jobs of Warwickshire Police