Patient Services Administrator - Corsham, United Kingdom - Qualasept

Qualasept

Verified Company

Corsham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

The Pharmaxo Group is an award winning, market leading pharmaceutical and healthcare business that serves customers, patients and medical professionals across the UK.

We are located in a modern manufacturing and office facility in Corsham Science Park in Wiltshire, just 5 miles from Chippenham and 8 miles from Bath.

The Pharmaxo Group comprises of:

Bath ASU which produces thousands of aseptically (sterile) compounded injectable pharmaceutical products each day for hospitals and patients who are fighting cancer, living with chronic disease or in need of pain relief.

Pharmaxo Healthcare which is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS.

Pharmaxo Scientific which develops the innovations in biotechnology, data and information technology that drive our businesses.

The role

We are looking to recruit Patient Services Administrators to support our homecare team, being an essential point of contact with patients or their representatives.

Working hours for this role will be 37.5 per week Monday-Saturday.

Duties & responsibilities
Participating in the management of patients receiving homecare including:

Scheduling deliveries to patients via 3rd party subcontracted logistics
Maintaining accurate electronic records of calls to and received from patients within the Pharmaxo Patient Management System
Maintaining documentation including patient registration forms and prescriptions
Performing accuracy checks upon receipt of prescriptions and other referral documentation
Overseeing the active management of prescription requirement from referring centres
Handling patient and customer queries
Scheduling nurse attendances when required to administer medicines in the home
Directing inbound telephone calls from healthcare professionals to the relevant operational department within Pharmaxo
Maintaining patient confidentiality

About you
Pharmaxo believe in developing their staff, which is why it is important to ensure anyone joining the team have the following skills and attributes:

Excellent communication skills
Attention to detail
Maintain and comply with all aspect of Data Protection
Excellent work ethics
Good time management
Computer literate
Able to follow procedure
Selfmotivated

Full Job Description can be found here:Patient Services Administrator Job **
In return we can offer:
Benefits

Competitive salary
Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years service)
Pension you will be autoenrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
Life assurance 10 x salary with a max of £300,000
Access to Employee Assistance Programme, counselling service and virtual GP service