Operations Co-ordinator - Bolton, United Kingdom - The ExcluSec Group Ltd

The ExcluSec Group Ltd

Verified Company

Bolton, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting an
Operations Co-ordinator to join our Head Office team in Bolton.

As an Operations Co-ordinator, you will have good personal and communication skills, be able to work unsupervised and possess good team player qualities.

Hours:

42 hours per week
4 on/off (days)
Days, Weekends and Bank Holidays

Pay & Benefits- £11.50 per hour- Career Development- Training Oppotunities- FREE First Aid & SIA Top-up Training*- Wagestream- Health Cash Plan- Employee Assistance Programme (EAP)

Reporting To:

Service Delivery Manager

The Role:

Managing and scheduling of rosters using workforce management software, ensuring all staff are scheduled for their shifts correctly.
Answering the telephone and dealing with any queries in a prompt and efficient manner.
Reviewing hand over reports, dealing with any issues and if required, referring to the relevant team.
Scheduling mobile patrols, response duties and jobs using our response scheduling software system.
Ensure that all periods of sickness, blow outs, no shows, and any other short notice absences are covered promptly with suitable staff.
Report all impending shortfalls in cover.
Liaising closely with Service Delivery Managers, Supervisors and Management Team as required.
Monitoring and responding to missed welfare check call alerts.
Monitoring and responding to lone worker system alerts and activation's.
Completing various admin duties such the typing of Assignment Instructions and other general admin duties.

-
Any other duties commensurate with the role.

Hold a current valid SIA licence (
minimum Security Guarding)
is essential:
A full UK driving licence
is essential:
Experience in a similar role is
_preferred_:
A flexible and professional approach to work is
essential.
Excellent communication and customer service skills is
essential.
Excellent command of English, both written and verbal is
essential

Confidence and ability to deal with difficult situations (including those involving conflict) is
essential

Taking pride in your appearance as well as representing the ExcluSec brand at all times is
essential

Eligible to work in the UK is
essential

Have a 5 year verifiable work history is
essential

IT literate is
essential.

Please Note:

If you do not meet the
essential criteria for this role listed apply, please do not apply.

About ExcluSec

ExcluSec are a privately owned, professional, reliable and accredited soft services provider based in Bolton who provide a range of tailored services to private individuals, charitable organisations and corporate clients throughout the North West and the UK.

We offer a range of employee benefits including access to Wagestream - an app-based service that allows employees to draw down 50% of their earned wages.
**We are also providing the additional training required to renew SIA licenses (First Aid and Upskilling) FREE of charge to all employees who work on a regular basis.