Information Officer - Milton Keynes, United Kingdom - Network Rail

Network Rail

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Information Officer

Location:

Milton Keynes, GB

Department Name:

Legal & Corporate Services

About Network Rail:

Key Vacancy Information

Duration: 12 Month Fixed Term Contract / Secondment with the possibility of being made permanent.

This role is a full-time opportunity, but flexible working patterns will be considered.

Location:

This role is based at Quadrant:MK.

For roles based in the Quadrant:
MK, you must live within 75 minutes of The Quadrant.

Band & Salary:
Band - Salary: £28,000 - £30,000

Hiring Manager & Resourcer:
Emma Meadows & Dominic Jeffs

About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions. Watch our video to find out more

Brief Description:

**About the function

The Legal and Corporate Services** team provides legal, corporate governance and compliance services for the Network Rail group of companies through the department's own experts or through external advisers.

The Transparency, Ethics and Data Protection team sits within Legal and Corporate Services and the Freedom of Information team is responsible for dealing with thousands of requests for recorded information each year.

It needs to provide legally compliant responses, wherever possible making Network Rail more transparent, open and accountable.

About the role (External):

What does the average day look like?

In this role, you will review and manage high volumes of requests, in line with legislative requirements and internal processes, working with stakeholders to meet deadlines.

This will include collating and issuing detailed written responses to requests, identifying relevant colleagues in the wider business. Escalating complex requests to Information Rights Specialists so that they are legally compliant, including where internal reviews are conducted.

You will also analyse, evaluate, and interpret sensitive complex or technical information, by verifying with relevant experts, legal guidance and precedents to make proportionate, evidenced and auditable decisions on disclosure providing practical, equitable and legally compliant responses to requests by negotiating with, and influencing colleagues, applicants and third parties.

You will be supporting the Information Rights Specialists and FOI Manager to manage cases in accordance with agreed processes, to develop knowledge of information rights law and increase your capacity to make decisions on/deal with cases independently.

As well as supporting in dealing with legally challenging, sensitive, or high-profile requests, your customer service skills will be used by proactively engaging with applicants to clarify requests, manage customer expectations and achieve the right outcome.

What essential skills and experiences are required?

Demonstrable ability to identify/solve problems and make decisions.
Demonstratable ability to think analytically and absorb technical detail quickly.
Proven evidence of oral and written communication skills.
Evidence of Influencing and stakeholder and customer management skills.
Demonstrable high level of organisational skills and attention to detail.
Evidence of teamwork and building positive relationships

We would also like, but not essential.

Paralegal/legal background
A working knowledge of the FOI Act / EIR regime and an understanding of current legislative requirements
An understanding of wider information access legislation such as the Data Protection Act and the principles of good information management.
Willingness and capacity to undertake formal FOI training.
IT literate and experienced in using a variety of information management systems.

What can we offer you in return?

We have a range of benefits including:

28 days annual leave entitlement, plus Bank Holidays and five volunteer days
My Benefits our discounted online shopping site
A range of discounted offers including, Healthcare offers, cycle to work, healthcare club discounted membership and other benefits
Subsidies of up to 75% on rail and underground season tickets
A range of pension schemes
Two weeks paid reserve leave for our Armed Forces community
Training, development and employee assistance programme available
To learn about the benefits we offer please here.

A message from our Chief Executive, Andrew Haines:
"

We want to be on the side of the passengers and demonstrate our leadership across the rail industry. We will be an organisation that is easy to do business with, and one where our people are proud to work.

To achieve these ambitions, we will work to increase the diversity of our workforce so that we represent the passengers that we serve up and down the country - because every