Customer Service Representative - Epsom, United Kingdom - Kenneth Brian Associates

Kenneth Brian Associates

Verified Company

Epsom, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team.

The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options.

The role sits within a busy, friendly team who are responsible for ensuring that customers' needs and expectations are met and exceeded.

Specific responsibilities include:

Answering telephone calls from customers and responding to queries in a timely and efficient manner
Carrying out a range of administrative tasks
Managing and maintaining customer records

To be considered, you will need to demonstrate the following:

Educated to GCSE level (or equivalent), with minimum 5 grade A-C to include Maths and English
Previous experience of Customer Service and/or Administration
Ability to multitask
Confident and professional telephone manner
Accuracy and attention to detail
Strong customer service skills

Hours of work are on a rota between 8am-6pm Monday to Friday, with one Saturday a month 9am-12pm (paid as overtime).

Genuine opportunities for career progression are available for the right person.

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£25,000.00 per year

Benefits: