Bank Reception Coordinator - London, United Kingdom - Oryon

Oryon

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Values
Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient.

Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients.

By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient.

About the role

Being one of the first points of contact at Oryon Imaging, the Reception Team is essential in defining how patients and visitors experience our service.

As a Reception coordinator you will provide a highly personalized service with exceptional interpersonal and communication skills. We are looking for someone who can work preferably during weekends. This is a zero-hour contract, suitable for students. The hourly rate we offer is £11.00

Responsibilities

Welcome patients and visitors in a warm and professional manner
Assist patients with the check in process, providing information about their appointment
Comfort patients by anticipating their needs and anxieties, answering any questions they may have.
To identify and respond in a sympathetic and caring manner to patients who need extra attention.
Deal with telephone and direct enquiries in a prompt and effective manner.
To have clear knowledge and understanding of our modalities, services and pricing, to be able to schedule patient appointments.
Maintain accurate patient records by obtaining, recording and updating information on patient profile and notes.
Create invoices and issue receipts to patients
When on early or late shift, follow the opening up and closing down procedures
Assist with inventory and stock of office supplies.
Deal with incoming and outgoing post
Maintaining public areas to enhance patient and visitor comfort
To assist in distribution of imaging and reports to referrers ensuring that results are dispatched fulfilling clinical priority.
To protect patient privacy and confidentiality
Chaperone patients as and when required.
Report all incidents and complaints in line with Company Policies.
Identify and report any risk which has a potential adverse effect on Oryon Imaging's ability to maintain quality of care and the safety of patients, staff and visitors.
Adapt to and support any changes implemented to improve the service provided to patients, clinicians and staff.
To have knowledge and adherence to the Code of Confidentiality and Data Protection Act 2018.

About you

Job Type:
Contract

Salary:
£11.00 per hour

Work Location:
In person

Application deadline: 10/03/2024

Reference ID:
BRC10