Customer Service Advisors - Bolton, United Kingdom - Bolton at Home

Bolton at Home

Verified Company

Bolton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job reference

BH000643

Date posted

08/05/2024

Application closing date

22/05/2024

Salary

Grade 3 - £27,040 - £29,280

Package

36 Hours (Fixed Term until 31/03/ Hours (Fixed Term until 31/12/ Hours (Permanent)

Contractual hours

Blank

Basis

Blank

Job category/type

Customer Service

Job description

What is the purpose of the role?

Working in a busy customer focused contact centre, the role of the Customer Service Advisor is to respond to all initial customer enquires via a range of contact channels and deliver excellent customer service.

Why is the role important?

The Contact Centre environment is responsible for responding to customer queries at the first stage with the aim to resolve these where possible.

It is a key service for the organisation with the aim of responding to queries and resolving issues as soon as possible.

Here at Bolton at Home, we're a diverse bunch. Each person plays an important role in our mission to provide high-quality homes, improve communities and support local residents.

We're current hiring for a Customer Service Advisors. Ready to play your part? View the Role Profile Here