Customer Quality Engineer - Wolverhampton - AAGL

    AAGL
    AAGL Wolverhampton

    6 days ago

    Description

    Customer Quality Engineer (CQE)


    £38 p/h

    37 hours per week

    This role is inside IR35 and will be contracted via an umbrella company.

    We are seeking a Customer Quality Engineer (CQE) to support several upcoming NPI programs over the next 18‑24 months at a customer's facility in Wolverhampton. The role will focus on customer‑facing APQP and coordinating quality activities across internal teams and the internal supply chain. Aerospace/defence experience is beneficial, but candidates from automotive or other APQP‑driven industries are strongly encouraged.

    Key Responsibilities Include

    • Act as the primary interface for customer‑facing APQP, representing the organisation at customer reviews, quality gates, and technical meetings.
    • Coordinate all APQP activities across the NPI lifecycle, ensuring alignment with customer requirements and internal programme milestones.
    • Support the development, review, and maintenance of APQP deliverables including PFMEA, Control Plans, process flows, PPAP elements, and associated documentation.
    • Communicate quality status, risks, issues, and readiness clearly across internal engineering, manufacturing, and supply chain teams.
    • Work with internal supply chain to ensure process readiness, capability, and compliance with customer expectations prior to production launch.
    • Drive timely issue resolution using structured problem‑solving methods (8D, 5‑Why, Ishikawa), ensuring containment, corrective actions, and effective verification.
    • Identify and support continuous improvement opportunities within NPI and APQP processes.

    Skills And Required Experience

    • Minimum 5 years' experience as a Quality Engineer in aerospace/defence, automotive, or other high‑reliability industries.
    • Proven experience delivering customer‑facing APQP as a core part of the role.
    • Strong working knowledge of APQP tools and methods, including FMEA, Control Plans, MSA, SPC, and PPAP.
    • Demonstrated ability to lead quality discussions with customers and internal cross‑functional teams.
    • Effective communication, problem‑solving, and stakeholder engagement skills.
    • Familiarity with AS9145, AS9100, and NPI/industrialisation frameworks.
    • Experience working closely with internal supply chain, engineering, and manufacturing teams.

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